Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sales manager and his team are excellent. Mum and I felt looked after”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Paul, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Ian west was very helpful and polite he showed me around the car before I placed my order he made me a cup of tea and dealt with all the paperwork in a professional manner”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Paul, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ian and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The salesman was very polite and extremely helpful in helping me to choose my motability car”

Helpful Report

Posted 5 years ago

Hi Linda, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Terry and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“My experience with quest was excellent , I applied online & within 5 mins I had a call back and had reserved the car I wanted , Stephanie was brilliant and helpful and nothing was to much trouble a real credit to the business.Thank you for a brilliant service.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Shanice, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We found them responsive to questions, naturally gave a lot of information, very courteous and thorough, and helped us choose the vehicle of our choice. We were served by Matthew Holland whom we commend with the above statement.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Christine, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Mathew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Been buying cars from quests for the last 30 years. Always treated well. Always a great deal to be found.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Rupert, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Mathew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We are thrilled with our purchase from Quest Motor Group. It is nice in this day and age to be able to deal with a fair, courteous and professional car dealer. From our first visit to driving our new car off the forecourt, we were treated with friendliness and respect and the whole purchase process was clear, fair and simple. We cannot recommend them enough, we will definitely use Quest again in the future.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Richard, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very relaxed service. Didn't try to push the extras. very helpful. Enjoyable experience. Would definitely go there again.”

Helpful Report

Posted 5 years ago

Hi Melanie, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Accurate, polite professional and friendly. No hassle at all and car very well presented paperwork simple. Great experience.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Andrew, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Friendly easy and fair service from Quest. Made buying the car simpler than it often is”

Helpful Report

(Quest Motor Group) - Posted 6 years ago

Hi Darren, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars during your visit to our Braintree Dealership, we hope that during your next visit you'll feel we have improved enough to give us a full 5-stars! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“This is the third car I have purchased from here. I found Peter White very helpful answering any questions on the vehicle I was purchasing. I would recommend Quest motors Maldon .”

Helpful Report

Posted 6 years ago

Hi Christopher, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“The staff were very professional, the person that looked after my motability was Terry Robson, he was polite explained everything to me and made sure that the car I wanted met my needs and that I was happy with it, I would highly recommend your company from the service I received.”

Helpful Report

Posted 6 years ago

Hi John, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Terry and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Friendly and helpfully sales people who took there time with me.”

Helpful Report

Posted 6 years ago

Hi David, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Its always a pleasure buying cars at Quest Maldon, and always offer a test drive unlike a certain other French car maker in Chelmsford where you have to make an appointment.”

Helpful Report

Posted 6 years ago

Hi Michael, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. We hope you're looking forward to picking up your new Citroen C4 Cactus. If we can be of any assistance prior to the delivery of your new car, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Very happy with the service received, they lay it all out for you and you literally don’t have to do anything, everything gets sorted so quickly and you're good to go straight after. Matt Holland was the man who sold me my car and couldn’t have asked for better service from him”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Michael, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Mat Holland and the team. We hope you're enjoying your new Corsa VXR. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“I was dealt with by Darren Smith and had a very positive experience. He was both extremely helpful and professional and displayed a caring and understanding manner. I would not hesitate to come back and deal with Darren in the future should the occasion arise.”

Helpful Report

Posted 6 years ago

Hi Valerie, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. We hope you're enjoying your new Kia Picanto. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Very good service from ollie, would recommend 10/10”

Helpful Report

(Quest Motor Group) - Posted 6 years ago

Hi Aaron, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. We hope you're enjoying your new Ford Fiesta. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Have used Quest Braintree now for 3 cars. Everyone is very polite from both sales and service, happy to help with all our queries, clear explanations. In particular, Steph who is excellent. Prompt response by telephone and email.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. We hope you're enjoying your new Citroen. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“This will be the 2nd car I have purchased from you.Have had brilliant service on both occasions. Would highly recommend. 👍👍👍”

Helpful Report

Posted 6 years ago

Hi Philip, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. We hope you're enjoying your new Suzuki. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“I would like to say a very big thank you to Andrew Frost, Quest Motors Maldon for his help purchasing my first car. Andrew really went the extra mile and was so helpful. I would and have highly recommended Andrew as a point of contact and would most definitely contact him as and when I would need to purchase my next car. Andrews customer service was fantastic and needs to be recognised. Thank you Andrew. Jemma Sadler”

Helpful Report

Posted 6 years ago

Hi Jemma, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. We hope you're enjoying your new Fiat 500. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews