Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were welcoming and friendly. Simon went to great lengths to ensure that the vehicle I was interested in would be suitable for my needs.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Anne, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Simon and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Can only comment on dealing with Richard Cowan ... felt that I could trust him and was not pressured in any way. Throughout the process he was professional and courteous and as a customer I felt valued.”

Helpful Report

Posted 6 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Very helpful on the telephone and in person.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Ellaine, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Bradley and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Having recent interaction with both Service and Sales at the Braintree branch I can honestly state that you are always treated with professional attitude and respect. In the service team I have to say that Lee will always treat you as a customer and you feel valued and he will explain everything. Then in sales Bradley gives you the information and then smiles and lets you make the decision...no hard sales trying to sell a particular car but just gives facts for you to decide.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Graham, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Bradley, Lee and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Great service from the first phone call to the day I picked my car up from the salesman Darren smith! He followed up my interest in a Ds3 prompt & efficiently! He told me everything I needed to know & was very knowledgable about the car & the finance he arranged for me!”

Helpful Report

Posted 6 years ago

Hi Keith Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“From start to finish Ollie and his team where awesome, Ollie supported throughout the process and was superb when it came to trading in my current vehicle allowing me to purchase a newer car! highly recommend and worth the travel!”

Helpful Report

(Quest Motor Group) - Posted 6 years ago

Hi Luke, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Trust, competent and very nice service.”

Helpful Report

(Quest Motor Group) - Posted 6 years ago

Hi Elsa, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Would not hesitate to recommend Quest Motor Group. Darren Flight assisted me with my purchase, he was very helpful and professional and couldn’t do enough for me. It was a pleasure to do business with them and I am very pleased with my new car. Thank you .”

Helpful Report

Posted 6 years ago

Hi Faye, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“excellent service from Stephanie, she was very professional, with vast knowledge of the Aircross car and other models. I can highly recommend Quest to any one wishing to purchase a car.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Allison, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Brought my new car Wednesday and picked it up Thursday. Fantastic service thanks to Geff (and brono) lol Thanks Mrs Jacqueline swaffar”

Helpful Report

(Quest Motor Group) - Posted 6 years ago

Hi Jaqueline, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Geoff and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Friendly staff with a sense of humour. Made the whole process a breeze. Highly recommended.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Alan, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Very friendly and not pushy at all, we’re great keeping my two young children very entertained also. Very informative would defiantly recommend to anybody buying a new car here.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Sean, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Nick was very friendly and attentive, he realised quickly what we needed and within 30 minutes we had purchased a new van”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Robin, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“My husband dealt with the initial booking of a test drive (Cactus Flair), so I can't comment fully on his contact with Quest Motors; although I understand there were no problems. I took the test drive myself with Andrew Frost, accompanied by my daughter. Andrew was very patient with both of us, allowing us to time to familiarise ourselves with its functionality and features (apologies for alliteration) before driving away. We also had the benefit of a fairly long test drive, and we didn't feel at all pressured at any time. We decided to purchase the vehicle and, so far, communication with Quest Motors (Andrew and colleagues) has been excellent. Thank you.”

Helpful Report

Posted 6 years ago

Hi Christine, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Very pleased with the way i was dealt with by Stephanie Tomas no to pushy give me time then put a good deal together so i was happy. thank you!!”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Terrence, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“The score reflects the after sales on the purchase of a new Citroen C3 Aircross that was bought in August 2018. I identified a flaw / defect on the front passenger door a few weeks after purchase It is a tear in the laquer. To cut a long story short. Citroen refuse to deal on warranty. I have since found out that Quest Braintree took delivery from Citroen 18-10-17. I purchased 2-8-18. So it was sitting around for 10 months. Plenty of time for the very small tear in the laquer. I have had some other issues that were resolved. But this is still on going months on !! The latest being that I pay for half the door repair!! So the Warranty is not worth the paper it is written on for me as regards to bodywork issues. Citroen does not want to know,and Quest want the customer to pay. I have had the door looked at by another Citroen dealer who has identified that the door is thicker painted in areas and in his opinion "overpainted". You draw your own conclusions.”

Helpful Report

Posted 6 years ago

“From first visit to collecting the new car the advice given and service I received could not have been more informative and helpful. I felt that I had made a good choice in choosing quest motors and going forward feel confident being able to contact terry robson for support. It made a difference!”

Helpful Report

Posted 6 years ago

Hi Lawrence, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Terry and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“I could not be happier,fantastic service ,friendly and helpful staff”

Helpful Report

Posted 6 years ago

Hi Ann, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“I would like to thank Geoff for all his help. So professional and courteous from start to finish.”

Helpful Report

(Quest Motor Group) - Posted 6 years ago

Hi Susan, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Geoff and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Excellent service from Geoff and Ollie not only organising a painless sale and purchase but also sorting out problems with DVLA V5 Doc. Very pleased with our new car.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Clive, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Geoff, Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews