Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,905 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 1 star review on 22nd December 2025

Douglas

Quest Motor Group 1 star review on 5th September 2025

(Raymond) Paradigmrecoveryfirm (AT) Gmail.....com

Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Russell Wheatley was very professional and helpful showing a great deal of patience answering my questions”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Palmer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Stephanie is a joy to deal with”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Tilley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Rob who dealt with us was very helpful”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Jolson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Quest come across as a very professional company. Everything has been very comfortable with your sales team Stephney. Nothing was to much trouble she came across as extremely trust worthy.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Winestein, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I had the best service from Steph”

Helpful Report

Posted 4 years ago

Dear Ms Vann, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Great response and personal contact”

Helpful Report

Posted 4 years ago

Dear Ms Vann, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Every helpful excellent service.will recommend to others”

Helpful Report

Posted 4 years ago

Dear Mr Thomas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Always been happy with sales team and service staff since owning first Vauxhall Mokka in 2014. This latest purchase is a very big deal for the wife and I and we had hoped to speak with Bradley Nathan who has served us since that time but unfortunately he is still on furlough. However Peter White looked after us well enough and helped us to place order for Mokka e. Some of the definitions and costs related to 'Dealer Fitted Accessories' were unclear but Peter was kind enough to talk us through those from his home on Saturday. The only upsetting thing was that the part exchange value for our current car as give by Vauxhall valuation team online was £10,340 but because the new Mokka won't be ready for 10 weeks, the offer made was only £9,800. Peter would not consider any higher offer which was Very disappointing. The decrease represents a 5% reduction in 10 weeks, equating to a 27% reduction per year. I cannot understand how the offer made by Quest duffers so much from the Vauxhall Valuation team.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr West, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your comments and kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“This was the first time I have purchase a car without test driving it and I needed to put my faith in the salesman. He answered all my questions and was easy to contact when I had a few more. Thank you 😊”

Quest Motor Group 5 star review on 27th March 2021

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Rawlins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team P.S. We love the photo and hope you're enjoying your new car!

Posted 4 years ago

“Darren Flight has gone above and beyond again to make my purchase as smooth as possible.”

Helpful Report

Posted 4 years ago

Dear Becky, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I have always had a positive experience when dealing with your staff, they always are helpful, kind and professional. I come back to quest at Maldon because I trust Darren your car salesman and feel able to speak to him about any concerns re:my mobility car.”

Helpful Report

Posted 4 years ago

Dear Miss Hollis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Great, personal service. Friendly, approachable staff. Made the car buying experience, stress free. Will definitely recommend to family and friends”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Mizen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I have recently purchased a new car from quest Motors. My previous car was also purchased from Quest Motors twenty years ago, sold to me by the same gentleman – Richard Cowan. Just as I did all those years before, I received excellent service and can’t thank Richard enough for his support and guidance in purchasing my new Citroen. Thank you ever so much and here’s to another twenty years!”

Helpful Report

Posted 4 years ago

Dear Mrs Wadwell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent costumer service. Ollie was very professional and friendly.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Solecki, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Fantastic customer service and very friendly and helpful sales team! I was helped in particular by Stephanie Thomas and she went above and beyond to help me find the right car under challenging circumstances due to COVID. Would highly recommend Quest Motor Group Braintree”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Goodbourn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Always very helpful when sorting my motability car out”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Luckin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Peter White was Very helpful made the change of car very easy, very professional”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Curtis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Always a friendly staff at Braintree and the was satisfied with the work and service”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Foster, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Great customer service from start to finish. Will definitely be my first stop next time we need a car”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Bird, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Good selection of used cars, reasonable priced, the manager at Maldon was very helpful and keen to get me the car I was after.”

Helpful Report

Posted 4 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.8 based on 1,905 reviews