Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Richard was very friendly and helpful when we met him. He talked us through the different cars in offer on motability. He organised for us to test drive the car and made the ordering process really quick and easy.”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Zandee, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“GREAT service from Rob ⭐️⭐️⭐️⭐️⭐️ He made the whole process of buying my car easy, nothing was too much trouble. All the team are super friendly & made me feel so welcome. They even gave me a Krispy Kreme 😉 I would highly recommend.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Bentley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team - we're glad you enjoyed one of our Krispy Kremes 😁! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“We bought a car from Quest this week. Steph was the sales assistant that dealt with us and she was amazing. So friendly and so nice, not pushy at all (like some car sales assistants appear to be). I would definitely recommend Quest to friends and family.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Alexander-Howarth, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Fantastic customer service Darren Flight our salesman was very knowledgeable and helpful and made our purchase very smooth and unproblematic”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Greenfield, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“service excellent”

Helpful Report

Posted 3 years ago

Dear Caroline, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Was delighted to find a company offering proper good old fashioned service. Was impressed by the time taken to make sure I was happy with both my new car the part exchange deal on my old car. It was a pleasure doing business with Russell and I am looking forward to collecting my new car very soon.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Harvey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Darren flight was fantastic. Sorted finance our with no issues. Extremely happy!”

Quest Motor Group 5 star review on 12th June 2022

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Kerrie, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Always very good work in all areas”

Helpful Report

Posted 3 years ago

Dear Mrs Tetlow, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Everyone is very welcoming, friendly and efficient. I feel that I am getting a good and honest service.”

Helpful Report

Posted 3 years ago

Dear Carol, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I have found Quest very friendly and helpful. The only problem is that now the Maldon branch is closed, I have nowhere local to pop in with any problems as Braintree is too far away.”

Helpful Report

Posted 3 years ago

Dear Mr Harris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Your service was carried out in your usual efficient manner, and your staff, also as usual, were friendly and helpful. Everything was fine, thank you.”

Helpful Report

Posted 3 years ago

Dear Mrs Kidgell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Could not fault, first class service all the way..”

Helpful Report

Posted 3 years ago

Dear Charlie, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I am delighted with the service provided by Quest who fo my mot and service very efficiently and supplied a courtesy car aswell. Thank you.”

Helpful Report

Posted 3 years ago

Dear Martin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Service was excellent . All staff are friendly and helpful . Could not fault anything”

Helpful Report

Posted 3 years ago

Dear Linda, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I always receive excellent service from the service department, especially Lee Barnes, although everyone else are also very helpful. Such a shame that they are no longer a Vauxhall dealership, where will i buy my next car from?”

Helpful Report

Posted 3 years ago

Dear Karen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Lee and the team. You can of course continue to purchase your vehicles from us as a Vauxhall specialist. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Outstanding on cost, service and customer care - excellent”

Helpful Report

Posted 3 years ago

Dear Graham, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“as was always customer first even when I was an employee, continues even after twenty or so years”

Helpful Report

Posted 3 years ago

Dear Mr Sewell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service, professional, friendly and the works were carried quickly and efficiently”

Helpful Report

Posted 3 years ago

Dear Mr Kerr, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great experience, got a time slot to drop off and car was ready within time quoted. Car returned nicely cleaned.”

Helpful Report

Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very efficient kept me informed all the through very happy would highly recommend”

Helpful Report

Posted 3 years ago

Dear Sue, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews