Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The words that come to mind are, professional, easy relaxed process”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Scott, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“They were so helpful and friendly a Fab service”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Last, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“this is my 4th car from quest .Excellent service.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Golledge, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. Thank you for your continued business and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent service. Ollie did everything for us. He fully explained all we wanted to know about the Suzuki car we bought and all the relevant documentation regarding the finance, car tax re cange of car etc.He couldn't have done any better. Brilliant.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Delamain, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Stephanie was recommended to me at the Braintree branch and she didn't disappoint! I can find car dealers quite intimidating as i don't know too much about cars and Steph put my mind at ease. She took all my details and really listened to what i wanted in terms of budget and the style of car i liked, but i had no idea what car i actually wanted. Steph had an idea of what i might like based on what i said, and showed me a variety of vehicles and i fell in love with one! Within an hour i had purchased the car and got a great deal with a trade in of my existing car. It was THE BEST experience i have had in a car garage! Thank you Steph you are a superstar!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Johnson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. We hope you're still loving your Peugeot 2008 and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I had an enjoyable experience. All my quest were answered. Nothing was too much trouble and I found a car which was just what I wanted. Thank you Darren.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Deason, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I feel like I got lucky as I was having a tacho break here last week and saw a car that took my fancy and from my initial enquiry with Ollie to doing the deal with Russell I couldn't have asked for a better,friendlier,professional service....also other lady in showroom so friendly. Thanks so much ...Dave”

Quest Motor Group 5 star review on 14th August 2022

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Ollie, Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Purchased a Kia Sportage today, can I just say Steph was so professional in every way in the purchase of the car. This was our 3rd vehicle purchased from yourselves over the years.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Cordery, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Always impressed and been purchasing cars through them for many years. Richard Cowan always goes the extra mile. Thank you again Richard!”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mrs Fuller, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Darren flight. Is fantastic at his job. Very knowledgable, understanding of my needs and went above and beyond to help he.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Brown, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent attitude and service”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Miss Law, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent service from everyone. Made me feel like a valued customer. From start to finish.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Morgan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Helpful, efficient, knowledgeable, polite. Very positive experience!”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Ms Forder, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“STEPHANIE WAS EXCELLENT ALL THE WAY THROUGH THE SALE.SHE WAS HAPPY TO EXPLAIN ALL DETAILS ON FINANCE,PART EXCHANGE AND I FELT EASY WITH HER SYMPATHETIC APPROACH TO ALL MATTERS HOWEVER TRIVIAL THE QUESTION.I WOULD CERTAINLY USE HER SERVICES AGAIN AND RECOMMEND HER TO OTHERS”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Reeve, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Thank goodness I stopped to listen to Darren Flight who was amazing with his advice and guidance buying my car . Steph and Connor were excellent”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Mears, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren, Steph, Conor and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Have had great service from Stephanie in the Braintree branch, she has really looked after me . I would definitely recommend to friends.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Hansell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“The test car ride was amazing!”

Helpful Report

(Braintree) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Friendly and efficient service - a welcome attitude which made the process very simple”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Sampson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“The salesman was very helpful and answered any questions. I had a good test drive and am able to pick up the van earlier than expected.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Claydon. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great service from Darren and will soon be getting new car”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Harrold, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews