Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,901 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional, efficient and friendly service. Special thanks to Sales Executive Darren Smith”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Sergey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren Smith and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I thought l would like a Mokka car but wanted to have a drive in it before making my decision . I was so grateful to Rob Beckwith for not putting me under any pressure to buy the car unless l was sure it was right for me . Thank you Rob . Mrs Joanna Lawson”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Lawson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very good price’s staff very friendly”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Veli, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent experience, Stephanie delivered at the highest standards across everything that mattered, sets the standard for the car purchase experience.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Godwin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“High standards of communication and evident genuine customer interest, unpressured environment, great flexibility to inspect the cars and test drive with trust, my thanks to Stephanie for looking after me and reserving the car, and Rob for waiting 24 hours (one of the very few motor traders who share their inspection report /vehicle health check on the web) i will be coming back when its time to purchase my next vehicle.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Godwin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very good experience buying a used Citroën from this dealer. Dealt with Steph, who was very professional and knowledgeable. A video was provided before going to see the vehicle - the car was exactly as described and all identified work needed (incl. Mot, service, surface scratches removed) was carried out before the deal was completed and payment sent. Car delivered on time and communication was excellent. Really can't fault them.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Ms Collins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Absolutely fantastic, Steph was really great, can't praise her enough, she helped us choose a great car, the whole experience of buying there was faultless, from beginning to end, even when a fault occurred on our way home, we went straight back and it was fixed within half hour, would highly recommend Steph, and will be going back to replace another car, Thank you Steph, and Quest.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Nicholls. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Previously brought a car from Richard when the Maldon branch was open, was very impressed then with the level of customer service and never had a problem with the car until it was written off by another driver. Back over to Quest and Darren Flight served me again brilliant service from start to finish would highly recommend to friends and family. Wouldn’t go anywhere else thanks guys.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Senogles, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard, Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I purchased a car in August 2022. Rob B was really helpful. There was no sales pressure like other car dealerships. He was really supportive in helping find a suitable car. The whole process of choosing, paying and receiving the car was excellent. Fantastic communication from the moment I initially enquired online all the way through to the purchase and picking up the keys. He even checked in with me a week later to see how I was enjoying the car. Really great service, professional and hassle free. Thank you.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss NM, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“New car purchased with ease. Knowledgeable and courteous staff.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Hannaford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“As usual wonderful service from Quest. Have been putting off buying a second hand car for ages because of the enormity of it all. I have been put at ease and the process so far has been seamless. Thank you.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Seal, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Fantastic service Wayne & Richard have. Been so helpful would recommend the services”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Carroll, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard, Wayne and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“It is great to see that this family-run Garage that my own family have used since it first started is as good as its always been. Also that the same loyal staff remain that I have known for such as long time continue to provide 1st class service. Just a shame they do not have more dealerships!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Lambert, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Amazing customer service. Steph was beyond helpful and really friendly, made the whole process of selling my car and buying a new one really easy and enjoyable.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Warren, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I’m very satisfied,”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Marino, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“We found quest friendly, helpful and they helped us find exactly what we were looking for. I had to bring my young children in at one point and they had colouring for them. Very family friendly. So happy with our new car and the help they have given us”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Hawes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I visited Quest Motors in Braintree, Essex to order my new Suzuki car at the weekend. I was able to spend quite some time with Richard who explained everything to me and treated me with respect and patience. Really, looking forward to getting my new car next year.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mrs Starcevic, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Richard Cowan is a very professional guy. He treated me very well on my visit. All of the questions I asked were answered easily and with good knowledge.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Pithers, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“The words that come to mind are, professional, easy relaxed process”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Scott, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“They were so helpful and friendly a Fab service”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Last, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

Quest Motor Group is rated 4.8 based on 1,901 reviews