Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,905 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 1 star review on 22nd December 2025

Douglas

Quest Motor Group 1 star review on 5th September 2025

(Raymond) Paradigmrecoveryfirm (AT) Gmail.....com

Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have just bought a car at quest motors Braintree, very pleasant experience made so by Stephanie Thomas, Very Welcoming and nothing to much trouble. Great time was had by all.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Free, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Good friendly service,would recommend to friends and family”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Shean, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“My visit to Quest Motors in Maldon was very successful. This was helped greatly by Darren Smith who was very helpful and efficient allowing me to find a new vehicle . He helped me complete all the paperwork and I will be collecting my new vehicle on Tuesday 25th May.”

Helpful Report

Posted 4 years ago

Dear Mr Thomson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Easy buying process.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Ballard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful good information”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Guppy, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“The service I received from Russell was excellent no pressure so helpful the car I am buying is fantastic have bought quite a few cars between us from quests of maldon .I would certainly recommend them to my friends.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Wood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“My husband and I spoke to Richard Cowan at Braintree after enquiring about a Citroën C3 and further to that conversation we then spoke to Darren Flight at Malden regarding a Suzuki Ignis. Both gentlemen were extremely helpful, informative and polite. After deciding our way forward would most likely be the Ignis model, Darren very kindly organised a test drive for me in an automatic as I have only driven with manual gears This really helped put my mind at ease about changing to automatic and we have subsequently gone ahead with the purchase of an Ignis. The customer care was excellent thank you.”

Helpful Report

Posted 4 years ago

Dear Mrs Matthews, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“excellent customer service did not feel pressured to buy at all this is my third car I have bought from quest will continue to buy from here”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs McKinley Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“The treatment I received from Russel was outstanding I could not of wished for a better salesman he was excellent👍 Recommend him All day”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Allen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Forth vehicle we have bought from Quest Always great service no pressure sales very good after sales and service would certainly be happy to recommend this company to any one looks to change their vehicle”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Godfrey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent customer service from Darren Flight at Maldon who was extremely helpful and friendly and at no time were we pressurised into making a decision.”

Helpful Report

Posted 4 years ago

Dear Mrs Roan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very pleased the way your sales staff treated me ,very plesent”

Helpful Report

Posted 4 years ago

Dear Mr Kebbell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service. Stephanie liaised with TechMobility to fit a hoist in our new Berlingo at the time of our collection. It all went smoothly and we are delighted with the vehicle. Unfortunately we live thirty miles away from Quest so the recommendation is less than 10.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Wright, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Second car iv brought from quest motor group excellent both times”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I felt a bit daunted walking into your showroom but I needn’t have been. everyone , especially Darren were very approachable, polite and helpful. I didn’t feel pressurised into making a decision . I have never bought a new car before and the service and help I received made it a very special experience. Thank you everyone.”

Helpful Report

Posted 4 years ago

Dear Mrs Archer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Madlon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Darren Smith who dealt with my wife and I in choosing a car was very patient and profient in talking to us with any questions we asked of him, could not fault him in any way.”

Helpful Report

Posted 4 years ago

Dear Mr Hammond, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very good service, pleasant people to deal with I was very pleased in all aspects of my experience .”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Williams, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service from Steph at Braintree. Really helpful and really knows what customer service is all about!”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Howard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Highly recommend steph was great told her want I was looking for and she found a perfect car for me”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Miss Lucas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service and friendly staff”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Wright, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.8 based on 1,905 reviews