Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,905 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 1 star review on 22nd December 2025

Douglas

Quest Motor Group 1 star review on 5th September 2025

(Raymond) Paradigmrecoveryfirm (AT) Gmail.....com

Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

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“Friendly and nothing seemed to much to ask and not rushed”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Howe, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“This is the second car I have brought from Quest Motors Braintree. I cannot thank Both Rob and Steph in the sales team for making the transaction stress free. Both very knowledgeable and helpful. Thank you”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Rippingale, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob, Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very happy with the friendly, professional service I received. I will be recommending your garage to friends and family.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Knight-Wood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“First class”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very good sales.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Kensley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very efficient.”

Helpful Report

Posted 4 years ago

Dear Mr Thomson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent and honest sales team. I have just bought my third car from Quest, great service from the hole team”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Wellbelove, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service, pleasant staff”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Posted 4 years ago

“Bought a citroen c4 grand picasso online at avery competitive price. Car was checked and valeted and all mot advisories completed. Good honest family owned business who i can recommend.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Lambe, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. I'll pass your rating and kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Big thank you to Darren. Really positive experience. Everyone is friendly. Lovely atmosphere and px and sale went without a hitch. Will definitely use them again and tell others too.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Dawn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Found Stef very helpful”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Graham/Libby, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. I'll pass your rating and kind words onto Stef. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Darren and Pete at Braintree Quest were extremely helpful, open and honest, well informed and not pushy at all. I greatly apprecIated their advice as it really helped me make the right decision for me. I would definitely recommend Quest for buying a quality used car.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Shute, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren, Pete and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Darren Flight your sales executive has been brilliant. He was very patient and calm taking me for test drive in my first automatic. Running through the car details, offering to service the car as it is nearly run out before I collect, arranging to check the car over completely before collection. Great service so far.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Hiscox, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Darren Smith was very helpful and explained things thoroughly”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Twitchett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Having at last found the car that ticked all the boxes for me This was my first visit to Quest Motors Braintree and the first contact was with Darren Flight. Darren was excellent in arranging a test drive 5 star service from start to finish. Daren taking me through the paperwork with great confidence that I needed to purchase my new vehicle. I would certainly recommend Darren and Quest Motor Group for their very friendly and professional service from all the staff Many thanks' to Daren”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Devenish, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“This was my first visit to Quest Motors Braintree and the first contact was with Darren Flight. Darren was excellent in arranging a test drive and then taking me through the paperwork to purchase the new vehicle. I would certainly recommend Darren and Quest Motor Group for their friendly and professional service.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Twinn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“We were very pleased with our visit to Quest. Stephanie was excellent dealing with all our questions and in all aspects of our purchase.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Russell was very helpful and friendly and told me everything I needed to know about the vehicle would recommend quest to a friend”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Buckley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service right from arriving at the Showroom in Braintree, I was allowed to examine and test drive the vehicle of my choice on my own without any under ward Salesman pressures, excellent, I have been driving a Vauxhall for the past 3 years, the vehicle purchased from Quests, and have enjoyed carefree driving, hence now buying another New vehicle, The New Crossland.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Stockdale, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I have always been hugely impressed with my dealings with Quest. I'm finalising my third car purchase from them and feel in very safe hands dealing with their expert team. Rich Cowan has always done a fantastic job of talking through the best options for me and handling the process from start to finish - and it's a pleasure dealing with him”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Boulton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.8 based on 1,905 reviews