Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Execellent service”

Helpful Report

Posted 7 years ago

Hello Aminur, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good quick service”

Helpful Report

Posted 7 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“item was as described . very happy with purchase, good price, delivery was a bit drawn out. otherwise overall, quite happy.”

Helpful Report

Posted 7 years ago

Hello Norman, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Fast delivery, product was as described, happy with the service”

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Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“The phone is of good condition however one thing which is significantly worse than my old iPhone is the battery life. This phone uses up the battery very fast and I have to charge at least twice a day.”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order. Your feedback has been taken on board. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Delivery was on point and I got great value for money.”

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Posted 7 years ago

Hi Kenrick, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Had to chase up order”

Helpful Report

Posted 7 years ago

Hi, We are sorry you are unhappy with the service. We would be interested why you were not 100% satisfied. Your feedback has been taken on board and we apologise for any inconvenience caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“I received a perfectly working iphone 6s within 10 days as promised. I definitely recommend quick mobile fix”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very good service and secure deluvery. My son is very happy with his phone.”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“DO NOT ORDER FROM THIS SITE!!!! I ordered a phone from this site and was told that it would take 5-7 days to be dispatched. Then I received another email saying that there would be a delay in the dispatching the orde due to “quality checks”. After more than 2 weeks of consistent emailing between myself and the seller about the delay, I decided to cancel my order (it took 4 emails to cancel my order!!!). I was then told that it would take 10-14 days for my refund to be processed. It’s been over 3 weeks since I cancelled my order, and after trying to reach the seller on phone (everytime I call the lines are either busy or the call doesn’t go through), I’ve decided to take action with my bank concerning my refund. Absolutely ridiculous experience to go through and WOULD NOT RECOMMEND ANYBODY BUY FROM THIS SITE!!!!!!!”

Helpful Report

Posted 7 years ago

“Website easy to use. Good product. Delivery. All in all very happy”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very happy”

Helpful Report

Posted 7 years ago

Hi, Thanks for rating us! Kind regards, Quick Mobile Fix

Posted 7 years ago

“my mobile phone has not arrived after the 5-7 working days, no matter how long you let the phone ring no one ever answers,the generic email i recieved asked for another 7 working days with no explantion as to why they did not have the ordered phone, my money was taken quick enough.i am now waiting for aresponse”

Helpful Report

Posted 7 years ago

“I ordered a iphone 6plus 32gb on 7.6.18 days and it seems impossible to get clarification as to why the order is delayed. Their phone number is useless as it doesn't work (off the hook during their working hours and then answer phone after working hours) and customer service is terrible as they seem to cut and paste emails a lot. I will cancel my order if i don't hear back as they seem to be unreliable. They never follow through with any requests. I am cancelling my order in 1hrs time. ***BEWARE OF QUICK MOBILE FIX*** once they have your money they will mess you about. Since buying a phone from this company its been nothing but stress since the postage day passed. Their phone is constantly engaged during working hours and fine during after hours which is deliberate, try it if you don't beleive me. The emails from customer services are usually cut and paste jobs and come from several individuals, eg ch1039343-egmmggan(AT)use1-1.xsell.co. (I had to use AT instead of symbol for email. Does this look like a person or computer generated email? I'll let you guess. The company can never give me a straight answer like where is my phone, or why is it delayed. They will tell you however tell you that stuff like... Thank you for your email. Please confirm the best time for a call back....or...We are currently looking into your order for an update. Myself or one of the customer service team members will be in contact with you within the next working day. > Please accept my apologies for any inconvenience this may have caused. Calming words but all lies! Please BEWARE OF QUICK FIX MOBILE it's not all that it's meant to be according to their website. I am posting this so others don't fall into the same trap as I did, If its too good to be true think twice. All i want now is my 500 euro back..... I'll keep you posted on that! Don't bother trying to ring them, they will never answer, wonder why?”

Helpful Report

Posted 7 years ago

Good morning, We're sorry to hear about this. A member of our team will be in contact to resolve this issue. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Bought iPhone 7 for my daughters Birthday rose gold. Phone is perfectly fine but she is unable to listen to music threw her head phones because the headphone port does not work. We have tried various headphones which none of them work when connected to the port . The port is faulty and that’s the way The phone has been sent to us. We have tried do many times to call for a replacement but can not get threw as it keeps cutting us off after the answer machine messages. I have payed £319 for the phone and want my money back or a replacement phone which works please can you call me on 07561713996 or I will embolden my solicitor which could be costly if you have to go to court . Will give 3 days for you to sort things out. Thanks”

Helpful Report

Posted 7 years ago

Good Morning Jatinder, We are sorry to hear about this. A member of our team will be in contact to resolve this issue. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“I know and understand you have a choice whether to except the price they offer or have your equipment back but when they say £52 and you know your phone is in fully working order when you send it and they give you 21 pounds except or have your phone back well to save messing about I just said I will accept but there is nothing that shows what problems they had with my phone to me that is a poor way of doing things but as far as sending it and receiving the money there was no problems just told One price then offered another if you cannot offer the One price from the start then you should not offer any until you've looked at it then you make the offer thanks”

Helpful Report

Posted 7 years ago

Hi Steve, The condition of the phone is different to what you booked in this is why there was a reduced offer. There were details on your account to state why this was the case. if you were unhappy with this you could have rejected the offer, however, you accepted the offer and the funds have now been processed. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“I spent £269 on a refurbished I phone 6s pristine condition, 64GB, white and silver. I received the phone 2 weeks later. There was no charge on the phone, so plugged in overnight (14hrs). Had 8% battery on phone, same as night before. Took it to Apple store, they could not run a diagnostic, because the phone wouldn't turn on. Called customer service had a email sent to me with a sticker for the return of phone. Customer service agent said he would mark it as priority, as i depend upon my phone for work. Returned phone to you, on the 9th June. On 13th June got an email from you 'Device received, etc, please allow 2-4 working days for device to be dispatched. recieved another email on 15th June allow 2-4 working days to receive phone. That was exactly a week ago today. No phone”

Helpful Report

Posted 7 years ago

Good Morning Timothy, We are sorry to hear about this. A member of our team will be in contact to resolve this issue. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“very very poor service! have had my phone since may 9th it is now june 22nd and still don't have my phone back. extremely disappointing!!!”

Helpful Report

Posted 7 years ago

Good morning, We are sorry to hear about this. A member of our team has been in contact with an update. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Speedy delivery of 4 phones, tracked postal service - excellent! One of the phones had a slight delay as my daughter's colour preference was temporarily unavailable. However communication regarding this matter was spot on, I was informed of the issue, offered a different colour and when this colour choice was declined, had to wait just under a week for the preferred colour to arrive! Thanks go to the Quick Mobile Fix team for great service.”

Helpful Report

Posted 7 years ago

Hi Ruth, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“That was a good translation, the problem was that a bought a “very good” condition phone and you sent me a grade”C”....”

Helpful Report

Posted 7 years ago

Hello Vitor, Thank you for your review, we are so happy you are pleased with our service! If you are unhappy with the grade of the device you have received, please email customersupport@quickmobilefix.com to arrange an exchange Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews