Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“phone not received after a MONTH wait ! I ordered a phone and a MONTH later I still did not receive my phone ! Then this company refused to refund me my money! I had to get my bank involved to get a refund! AVOID this company at all costs ! DONT BUY FROM THIS COMPANY! You have been warned. I advise anyone who has had problems with this company to seek legal assistance and report them to trading standards! My order number for this phone is 272031 , this is a genuine review!”

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Posted 5 years ago

“Communication is non-existence with this very badly run company. I am still awaiting replies from over three weeks ago that I was assured would be answered in three days.My advise is NOT to use this company.”

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Posted 5 years ago

“They say it is a free easy returns policy - BS!! Phone was not as advertised battery life was abysmal I have been waiting for my refund for 2 months now and it still hasn’t come through every time you contact customer services they fob you off! Disgusting wouldn’t recommend to a single soul!”

Helpful Report

Posted 5 years ago

“100% fake company. Don't have neither mobile nor refund after 38 days. After purchasing the mobile they said they will deliver between 7-10 days. After 7-8 days they said that the phone have failed some test so it will take another week or something. After one more week they said it will take another 5-7 days. I cancelled the order. Now waiting for refund today is the 19th day. I dont think even manufacturing a new phone takes this much time. its hilarious what is happening out here. Looking at the below reviews its clear this is what they do. Do not fall in the trap.”

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Posted 5 years ago

“Very good service and good quality products”

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Posted 5 years ago

“Satisfied”

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Posted 5 years ago

“As described in very good condition, but delivery company was rubbish.”

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Posted 5 years ago

“Fast delivery, phone in perfect condition and cheaper than many other places.”

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Posted 5 years ago

“Very quick and efficient service phone was near perfect condition very happy”

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Posted 5 years ago

“I bought an Iphone 8 from Quick Mobile Fix on the 9th of January, 2020. Unfortunately the UPS courier had not delivered it to my address until the 4th of February, when they finally left me a message to pick it up at their pick-up point. I contacted UPS and it turned out that they had been given the wrong delivery address from Quick Mobile Fix. I don't understand why they did not contact each other to solve the problem, and why I had to wait for almost 1 month to get my Iphone? in order to achieve better customer service, Quick Mobile Fix should pay more attention to providing correct delivery details and UPS should inform customers about cause of the delay, and the customer service of the 2 companies should communicate with each other.”

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Posted 5 years ago

“Fabulous purchase!”

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Posted 5 years ago

“Great service, the phone looks awesome.”

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Posted 5 years ago

“Still no phone after 10 days and no communication as to why Sent email asking where is phone but again no reply”

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Posted 5 years ago

“Decent value for money although we had to return to be repaired as was not working properly.”

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Posted 5 years ago

“Bought i-phone 10, took longer than promised to be delivered, and after only a few weeks the phone has locked out and won't start. Suspect dodgy chinese replacement screen..”

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Posted 5 years ago

“I bought an I phone 6, it started overheating while charging... Dangerous and clearly not repaired to OEM standards. Sent it back and have been waiting months for a repair and they refuse to provide a replacement despite it being under warranty. Absolute joke, I would rather buy a cheap new phone than give this bunch of jokers another penny of my hard earned money.”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“DO NOT USE - Absolute joke. Do not use this so called company! Payed approx £550 at the beginning of January for a phone that eventually they couldn’t supply. I’ve emailed and messaged but struggled to get a reply. It’s now 6th March and am still waiting. Was told a refund would take 14 days Chased again and now told to wait until 17th March. Absolutely disgusting & a terrible service. They should not be aloud to trade Please do not use this company!!!”

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Posted 5 years ago

“After my second purchase I’ll not be buying from quick mobile fix anymore as it took far too long for me to receive my phone.”

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Posted 5 years ago

“Good phone they didnt have the colour I wanted so they phoned and advised then sent the new phone the next day all ok Thanks”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews