Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I received the phone it was faulty and has since been sent back for repair and I’m awaiting the return”

Helpful Report

Posted 7 years ago

Hello Barbara, We are sorry to hear this, however, your order was booked in on 02/10/2018, we will be in contact with you with an update shortly. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Very good value and a quick service”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very easy and straight forward options online very fast delivery”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I asked to get my order delivered to a different address and you agreed,, but you still sent order to my home, as I was away the order was left with a neighbour who also went away on holiday.”

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Posted 7 years ago

“Fantastic service and great phone, as described. Would trust again.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent service and fast turnaround”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Ordered an iphone5 which was meant to be unlocked. It arrived locked to EE with a note to say it should be unlocked within 4 days. A week later it still isn't unlocked & repeated phone calls to the call centre have proven a waste of time, been waiting 2 days for someone to phone me back. Not impressed, would not recommend”

Helpful Report

Posted 7 years ago

Hello John, We are very sorry to hear this. A member of the team is looking into your order and will be in contact with you very soon. Please accept our apologies for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“The lead arrived on time and works on my iPhone.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good condition.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I've recently placed my third order and would definitely order again. Very pleased with phone. Absolutely recommend.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“My i-phone and assessories arrived well within the allocated time. In excellent condition and working order although need to put ee sim in to see for myself. It is a gift so will leave for the person. Received wrong i-phone case but returned and now im waiting on the correct one arriving. No issues so far.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I ordered my phone it came quick put my SIM card in ready to go problems at all very pleased with it.Price excellent this is my Second phone from them.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Taking over a month to get payment for my phone and IPad, the site advertises themselves as "fast" payment, they quoted me a price for my items on the 3rd September then after the 5-10 working day period they state on their website as the time it takes to process payment I had to call them to chase this up to be told there is a delay and payment wont happen until the 8th October! On top of this when I asked them to return my items as they had failed to pay me within the states timelines i was told that they had already put my item into stock! how they can sell something they haven't paid for yet is beyond me and absolutely terrible service. the only response I get is "sorry payment will be processed on the 8th" this is not good enough, other companies I have used in the past process payment within 5 working days! never again shall I use this cowboy company”

Helpful Report

Posted 7 years ago

Hello Gary, We are sorry to hear this. Your order has been updated to payment processed on 24/09/2018, please allow up to 7-10 working days for the payment to show in your account. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Ordered a refurbished iPhone 6 for my wife to replace her android phone. Although they didn’t have the colour I ordered, they offered an immediate alternative which was perfectly acceptable as it was to be kept in a case. The phone arrived and is absolutely pristine, without the usual scuffs, etc I had expected from a refurbished item. Obviously it has undergone a complete overhaul. I’m delighted with it and would not hesitate to recommend this company for service, quality & price”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great service & price”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“PHONE WOULD NOT CHARGE, WAS SENT BACK AND RETURN.”

Helpful Report

Posted 7 years ago

Hello Walter, We are sorry to hear you had to return your order, however, since having your phone back we do hope you are happy with the outcome and how things were resolved. Kind regards Quick Mobile Fix

Posted 7 years ago

“Service was rubbish Eventually sent alternate phone which was fine”

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Posted 7 years ago

Hello Nigel, We are sorry you were unhappy with the service. We have taken this feedback on board and do hope you are happy with your order. Kind regards Quick Mobile Fix

Posted 7 years ago

“i was happy with the price and delivery of the I phone 5 which was in excellent condition as described. It did take a little longer to arrive that expected but was within the 10 day limit on your website.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“waited a month now after paying for a refurbished phone customer service do not answer their phones ,or their online chat rubbish company avoid!”

Helpful Report

Posted 7 years ago

Hello Sara, A member of the team is looking into your order and will be in contact with you very soon. Please accept our apologies for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

Hello Sara, We are sorry to hear this, however, looking into your order you were speaking with a member of the team yesterday. Please do get back in contact at your earliest convenience. Kind Regards Quick Mobile Fix

Posted 7 years ago

“i have used quick mobile fix on two occasions to buy two second hand phones. I found the service very efficient. The phones were delivered on time and in really good condition as i had ordered grade a. Definately i would recommend them”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews