Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service received”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Wide range of choice, quick delivery and reliable review of phone. Would recommend to anyone.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“All fine but the battery on the phone is terrible, loses 50+% in half an hour”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Hello, We are sorry to hear you are having a problem with the phone, please do get in contact as we supply a warranty with the phones that we sell so if you are having a problem we can resolve this matter for you. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Phone is in excellent condition and works perfectly. Took a while to arrive but within the time they stated. All round, very good service and extremely good value.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Service was good as product arrived on time. Pricing was reasonable.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Unhelpful, long delay receiving item. Nearly 3 weeks for the phone to arrive”

Helpful Report

Posted 7 years ago

Hello Nik, We do ship orders within 10 working days and once dispatched they are shipped on a next day delivery service. Your feedback has been taken on board Kind Regards Quick Mobile Fix

Posted 7 years ago

“Bought an iphone 6S from QMF. Very easy process, phone arrived in excellent condition - very happy with the purchase. Supplied charging cable works fine with phone but is strangely intermittent when used with my iPad. Delivery was 10days by courier, as per the QMF terms, but in my opinion I think this is a little too long to wait. Otherwise a very good service which I’d recommend & use again myself.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Received the wrong item in the mail. So delayed in receiving the item I actually ordered and customer service would respond without knowing the issue and wrote responses as if I had sent a phone in for repair. I still don't know when my actual item will be shipped.”

Helpful Report

Posted 7 years ago

Hello Ursula, We are sorry to hear this, we have received your order back for an exchange. Once your replacement is shipped we will email you with your tracking number. We will be in contact with you soon Kind Regards Quick Mobile Fix

Posted 7 years ago

“Sent off my phone over 6 weeks ago but yet still no payment but yet it says online payment processed absolutely disgusting service dont answer the phone because they are to ashamed of the service in which they provide will be seeking further advice and taken this on absolutely terrible”

Helpful Report

Posted 7 years ago

“we purchased an iPhone 6s - 64gb which has battery problems, we have returned phone to seller with Royal Mail Tracking Number: XC296789781GB. Seller confirmed that they have received returned phone but not willing to issue me Full Refund. i Need my money back from this seller. DO NOT BUY FROM THIS SELLER, THEY WILL STEAL YOUR MONEY, AVOID AVOID AVOID...................”

Helpful Report

Posted 7 years ago

“Send the mobile back and did not receive my money back after 17 days! Still waiting for my money”

Helpful Report

Posted 7 years ago

Hello Mark We are sorry to hear about this. A member of our team will be in touch with an update to resolve this issue with your order. We apologise for the inconvenience this has caused. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“Sent my phone back at the end of August it’s now getting to the end of September and I have still not received my payment. I understand from speaking to an adviser a few weeks back there were delays and she advised I should have had payment by the second week of September. Since then I have sent a couple of emails all of which bounce back and I can not get through on the phone, I also asked someone else to try getting through for me and they had the same issue. My order status on line has been showing payment processed for quite a while and yet no funds have reached my account. Very disappointing as my partner had previously sent phones back and never experienced any issues like this.”

Helpful Report

Posted 7 years ago

Hello, Your payment was processed on 19/09/2018.. Please allow up to 7-10 days for the funds to be in your account. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Terrible service, just reading the other reviews it’s the same old story. Sent phone off nearly a month ago still haven’t received payment. After finally getting through the advisor hung up on me, the live chat is a waste of time and the communication is abysmal.”

Helpful Report

Posted 7 years ago

Hello Ben, Your payment was processed on 27/09/2018, please allow up to 5-10 working days for the funds to show in your account. Your feedback has been taken on board and we apologise for the inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Very pleased with my refurbished iPhone 7, which looks like a new phone. I received an email and tracking number on the 10th day, the phone arrived the next morning, tracking worked well.”

Helpful Report

Posted 7 years ago

Hi Lesley, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“As advertised excellent”

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Posted 7 years ago

Hi Jonathan, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Two faulty phones received and returned, I have requested a refund and now they won't reply to my emails. I have referred the company to Trading Standards - I would advise you read the other numerous similar reviews and go elsewhere.”

Helpful Report

Posted 7 years ago

Hello Alison We are sorry to hear about this. A member of our team will be in touch with an update to resolve this issue with your order. We apologise for the inconvenience this has caused. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“Excellent”

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Posted 7 years ago

Hi Marwan, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“It’s a real shame as I’ve used you guys before and had a great experience. I ordered a phone 3 week’s ago for my daughter’s birthday and it was delayed because of availability. When it came available the courier used didn’t bother to leave a card, I was out at work when they attempted to deliver, I contacted them to explain I’d missed them and they’d already returned the phone to sender, no phone call, no card, no help at all. I contacted you with details of where to deliver if I missed it again and the person who replied said they couldn’t do it, I have no idea if it’s been resent, no communication, and I really don’t think it’s acceptable. I’m not going to have the phone in time for my daughter’s birthday now and sh will be really dissapoonted.”

Helpful Report

Posted 7 years ago

Hello Sarah, As advised as this is a new order we are unable to change the address for security purposes. Please do get in contact and a member of the team will assist you in the best possible way Kind regards Quick Mobile Fix

Posted 7 years ago

“Ordered for my granddaughter,excellent condition very pleased with it.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Amazing website with fast delivery and brilliant phones”

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Posted 7 years ago

Hi Nurul, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews