Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Refurbished mobile arrived as described in pristine condition and fully functional. Battery life excellent. Although QFM advised dispatch could take up to 10 working days they would aim To deliver sooner. They delivered in four working days. Basically QFM delivered as described and in quick time. Would I use again, certainly.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“No communication and very long wait for any response still waiting for a refund 4 weeks later!!”

Helpful Report

Posted 7 years ago

Hello, We received your order on 20.09.2018, refunds take 1-14 days to process as advised by email. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Excellent service at competitive rates, delivery on time in full”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great phone, great value, super delivery. No complaints at all”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Order ID185800 It is now 26 working days since I cancelled the order but the refund hasn’t been done. What’s the problem? After several emails Finance and management are incapable of a simple refund? Please escalate for refunding Order ID185800 , 369.99£.”

Helpful Report

Posted 7 years ago

Hello, A member of the team is looking into your order and will be in contact with you very soon. Please accept our apologies for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“Since sending my 2 phones and agreeing to their offfer I have had no further communication or money- their email address does not exist abd their phone number is unreadable- I will be taking legal advice as they have effectively stolen my property”

Helpful Report

Posted 7 years ago

Hello Nigel, We are sorry to hear this, however, your order has been processed and we will be in contact soon at the next stage which will be payment processed but we will update your online account and email you Kind Regards Quick Mobile Fix

Posted 7 years ago

“Phone is great and came really quickly in box. Only thing was the charger included did not work”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Having just placed my iPhone order I noticed a much better priced bundle advertised. I asked for a straight exchange as the items were the same price. I was then asked for a further £41. I asked why there was an additional cost and was told the web page had expired and the bundle offer was no longer available, although I could still view the advert using the correct http website address on an iPad and an iPhone. I asked to speak to the manager but the customer support agent repeatedly refused saying he would not be referring such an enquiry to the manager. Neither would he give me the manager’s name. After pushing to speak to the manager, which I felt was my right as a customer with an unresolved issue, the agent still would not escalate but instead stated he was going to cancel my order. I had not asked for my order to be cancelled. I was forced to send a complaint email to actually get to speak to the manager, who was helpful, acknowledged the IT problem, and removed the advert from the website. He also gave me a small discount on my original order because he could not sell me the bundle at the advertised price. It took several days to resolve this issue and I was pleased when my order finally arrived. However, it was not what I ordered, I had been sent a locked phone which I could not use. It was returned and I was finally sent an unlocked phone but not my original colour choice. It took a protracted time, hassle and stress dealing with this order but when I finally received it I was pleased with the condition of the product. This was the first time I have used Quick Mobile Fix but I would not recommend them based on my unacceptable experience with the customer service agent and then being sent the wrong item. Furthermore, the courier service just popped both orders through my letterbox without obtaining a signature.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear about your experience. Your feedback has been taken on board and this will be looked into further to improve our services and ensure this will not happen again in the future. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Ordered iPhone 6s in good condition it came back on the 6 working day it’s a really good phone no problems so far.😊”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent service. Very quick delivery and a perfect product.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“This is the third time i have bought from this company and have had good service.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great service and communication. Phone is in pristine condition - highly recommended”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“My device arrived on time and in brilliant condition. Tracked delivery is a major bonus”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Not impressed so far but am prepared to give you the benefit of the doubt in the hope that you will quickly resolve the current problem with the I-phone I pursued from this company.”

Helpful Report

Posted 7 years ago

Hello Jules, We are sorry to hear this, a member of the team is looking into your order and will be in contact with you shortly. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Sent the mobile locked to another network. Had to wait 4 working days for it to be unlocked. Massive inconvenience having a paid £760 for a iPhone X and not being able to use it when it arrived. When emailing this company had no reply until I wanted to cancel my order. Terrible service. Definitely will not use again”

Helpful Report

Posted 7 years ago

Hello Marc, We are sorry to hear this, you emailed us on Sep 7 at 11:22 AM and we responded on Sep 7 at 11:45 AM. We have not received any further emails from you. If you have a problem with your order please contact us. Kind Regards Quick Mobile Fix

Posted 7 years ago

“I bought an iPhone 6s Plus from quick mobile fix. Arrived quickly. In good condition. One issue it was glitching. I returned it the other week and I am still waiting for the replacement. Hopefully it will arrive soon. But there service was pretty good!”

Helpful Report

Posted 7 years ago

Hello, We received your order on 20.09.2018 and is currently being processed, however, you will receive an update very soon. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Very good phone. Brand new condition. Very quick delivery. Excellent service.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I was very pleased with my mobile. It is new to me and looks new. Very happy with the service. Delivered quickly and was kept in touch of the day I would receive it. I could choose my server and time that was good.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Purchased an iphone6 packaging very good arrived on time great price and a 12month guarantee would definitely recommendl”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews