Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service”

Helpful Report

Posted 5 years ago

“NO REFUND NO PHONE AFTER 4 MONTHS !!!!! Can someone even tell if that is LEGAL !!! Had to cancel an order after waiting 8 weeks without a sign of it ,,, now I can't get a refund that was promised to be in my account on the 23rd TODAY. Very shady company and the absolute worst staff with no abilities at all. I will be taking legal advice now to see how I can get my money back. Terrible terrible service”

Helpful Report

Posted 5 years ago

Hi Maxine, We are sorry to hear that your order was not shipped out in time. You only have one order with us and this is not 4 months old. Can you please email us with more details about this. We apologise for the inconvenience this has caused. Kind Regards QMF

Posted 5 years ago

“Excellent customer service and great product and price”

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Posted 5 years ago

“Great product Good screen protector included Warranty Great value Had some delivery issues but no problem now”

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Posted 5 years ago

“They sold me FAULTY goods, have tried to fix the phone several times, damaged it in the process, BLAMED ME FOR IT, I want my money back but they have declined, almost 6 months this has been going on, ALL I WANTED WAS A PHONE THAT WORKED, DON'T TOUCH THIS COMPANY.”

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Posted 5 years ago

“On arrival The phone was defective. I returned it under the 14 day policy but as yet I am still waiting to receive a refund.”

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Posted 5 years ago

“Very good service and the item arrived as stated. Value for money will use again”

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Posted 5 years ago

“Phone delivered and still not working sent back and returned same problem”

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Posted 5 years ago

“Very good company. Would recommend instantly”

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Posted 5 years ago

“I am very happy with the quality of my phone.pristine like you said.Thankyou”

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Posted 5 years ago

“As Usual, good service, good product”

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Posted 5 years ago

“After a unavoidable change of date, technician was very efficient. I have used them 3 times and will continue to use again”

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Posted 5 years ago

“They were super helpful when I asked to return. As it was going to be a duplicate gift. I ended up keeping the phone. I ordered "good" condition IMO its close to excellent . 😁👍”

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Posted 5 years ago

“Very quick turnaround however unimpressed with the quality of IPhone.”

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Posted 5 years ago

“Brilliant. Would highly recommend them after finding on a Google search, my phone was listed as good condition rather than pristine so was expecting the odd little mark, it's like a brand new phone, I think they only list them as pristine when they have the original box! So i have a new phone,half the price of a sealed new one very competitive prices and a 12 month warranty, what's not to like.... company communication is good and I will be using again with a large family and teenagers to buy for :)”

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Posted 5 years ago

“Very good service and being able to pay over 5 months will make me buy again wen I need another phone”

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Posted 5 years ago

“I’m really happy and satisfied with my purchase. I ordered an iPhone X and it’s in great condition. It took about 2-3 days to arrive.”

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Posted 5 years ago

“Placed my order and paid £67 through PayPal. Order did not arrive in alloted time. Couldn’t call as ‘lines were down’ Emailed 3 times across 2 weeks and received the same reply promising delivery in 1-4 days bla bla bla. In the end had to raise a dispute with Payapal and lo and behold received the same message! PayPal were outstanding. Refund received within 3 hours. DO NOT RISK YOUR MONEY”

Helpful Report

Posted 5 years ago

“They took over 3 months to give me a refund after sending me a broken phone for £300 advertised as pristine condition”

Helpful Report

Posted 5 years ago

“First they took several days from the time I placed my order to informing me that the exact item was not available and offer of alternative - which I accepted. Then the in car phone holder didn't arrive and after a promise to send I still have not received it so had to chase up again yesterday (21/05/19).”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews