Dear Mr Patrick,
Sorry to hear you had an issue with the fittings. Please could you tell me if it was the transmission fitting or the engine oil cooler fitting. This is our number # 1 radiator by volume so any insight would help out.
Thanks,'
Roger
Hello Thomas,
We are sorry to hear you are not happy. Please could you tell us the reason for your unhappiness. Your order was placed on January 25th , shipped the same day and delivered in 3 days.
Thanks,
Roger
“definitely 5 stars from me! Fast reliable shipping and good customer service! Also radiator was exactly as described so far so good definitely will be a returning customer.”
“Houston we have a problem! Bought a radiator for 1998 Honda CRV. It all bolted up nicely and I’ll trust that the said quality improvements hold up. However, somebody mis- measure the radiator inlet design. Radiator comes with no new radiator cap. The old one would not fit. I mix’s them and the new inlet was 2 mm larger than the cap. Same story at the auto parts store… all caps were 40mm and inlet is 42 mm!!!! I had to by a 93 Honda Accord cap to make this work as it is also a deep well type cap, the radiator inlet is deep well, standard caps are not!!! This needs some serious investigation or sell it with a cap that proper.”
“You failed to identify my PO box during the order process and had to bother me about it afterwards, which was weird because as soon as I complained via email you shipped it anyway... Only website that accepted PO box order which was why I came to you guys, IDK, might be a market for that if you just properly accepted PO orders considering you seemed to have no issue getting it to the box :)”
