“Honestly, it was the best part I’ve ever ordered. Everything was secured, fast delivery, extra rubber mounts and even almost a set of pins, unfortunately old middle part of a pin which is not included, doesn’t fit but besides that everything is very good.”
Dear Dale,
Sorry to hear about your problem. Please call us tomorrow. We will need some pictures to process your refund once we figure out if it was a factory defect or installation error or maybe even shipping damage which was not noticed.
Thanks,
Roger
Hi Zackery,
We are very sorry Fedex delivered it to the wrong place. Liz is working with you and fedex to get this resolved as soon as possible. The address given to Fedex was correct from our end.
Thanks,
Roger
“The radiator took a little longer than expected due to fed ex, Customer service is great but when i finally received the radiator it was cracked and broken due to the mishandling of fed ex, therefore Radiator.com did refund me however I did have to buy it elsewhere due to the time lenght it would take after waiting nearly two weeks. I would purchase from them again.”
“Pricing beat all the local chain stores and I like supporting small businesses, so the short wait for my radiator to ship was well worth it. Customer service was great, the right part came quickly and well packaged. I gladly recommend them.”