“I received my radiator in a timely manner. My order had an option of two different radiators, so the team at Radiator now contacted me to ensure I received the proper radiator. I appreciate this company and the above and beyond assistance which I received.
Patricia”
“The radiator had a slight bend in it, no leaks though. I didn't send back due to time constraints. I did like the fact that they called me to clarify my order before shipping. That is the reason for the 4 stars.”
“Had a big problem with FedEx
They told me I already received it and I never did then I had to wait all the way until Thursday to have it delivered when It was supposed to be delivered Monday @11:45 am to 3:45pm then the days when by then the times kept changing on me as well it was a headache but the part fits my car in so excited I finally got it”
“4 star because,they didn't have the one I ordered and shipped a different brand instead of informing me when I placed order, which I did not like I should have been told immediately. The one they sent arrived on time and did work I didn't need to do any mods. Other than that it was a good experience and I would recommend.”
Hello,
An email was sent out at 8.58 am pacific time on oct 28th. We never make a change without informing. Since we did not hear back we shipped it out to avoid delays.
Thanks,
Roger
“The box was busted up on left side of radiator hose was lose. Fins were bent FedEx delivered it was damaged. It's in car and not leaking packages need better shipping boxes. Thanks”
“I received my order promptly but the delivery was damaged.I informed radiator now, and they replaced it within two days with no extra charge.They are awesome and conscientious”
“Had a little mix up about which radiator I needed but as soon as is we got that figured out it was at my house in no time easy install everything fit like it was supposed to”
“Ordered a radiator for my 02 Mazda MPV, arrived a day early and fit in original mounting gromets. Looks to be heavier duty than the one I purchased from a different company that didn't fit. I will use RadiatorNow for my future radiator needs.”
“Radiator was perfect but the 2 fittings for the transmission cooler were the wrong one. Luckily, I did not throw the other radiator away. I had to remove the fettings from the old radiator and the new one and swap them, you need to make sure that the fettings are the right one's. Every Ford E350 I've head had the same fittings. But you changed them for some reason.”
