“RN switched the suppliers because the one I ordered was out of stock. One of the nuts affixed to the radiator, for the overflow bottle, was all messed up and it took me forever to figure out that, although it was the right size nut, the threads were jacked up. I had to remove the nut from the radiator to see that it was, for a small little nut, really damaged. I thought I was putting the screw in at a weird angle or the nut was the wrong size, but no, the nut was actually damaged, thus making it impossible to get the screw installed. I messaged support and was told a technician would contact me, but never did. I ended up using the old nut from the radiator that was being replaced. If I'm correct, the radiator they sent me was the slightly more expensive one of the two original choices on the website. Higher price/different vendor, did not necessarily mean higher quality.”
Hello,
I believe Steve our product tech did talk to you and you stated it had been resolved. Did you still have an issue? Please reach out to us @800-788-2122.
Thanks,
Roger
“Was impressed with the competitive price for my radiator but I was made a loyal customer for life when the company reached out to confirm that the radiator I had ordered was in fact not the one that I needed for my vehicle, the corrected the mistake before anything even shipped and saved me a lot of time in doing so. I am very impressed”
“Excellent product- huge upgrade over the OEM metal/plastic radiator. Great price too- lowest by far for my CSF radiator. Arrived in just a few days to my door. Packaging kept it damage free.”
Hello,
I just followed up to see what happened. Your order came through as a 2003 jeep grand cherokee 4.7 engine and that's what we shipped. I see you have not contacted us to return the radiator. I assume it turned out okay. Please let us know.
Thanks,
Roger
“One of the few places that had the OEM style radiator for my 92 4Runner. Delivery literally took less then 2 days and they even called me to ask a couple questions to verify I purshased the correct one. 10/10 would recommend and will be using this site again next time I need any radiator”
“Radiatornow I’ve made a purchase, and those guys reach out to me to make sure my auto would fit my automobile. I am so prescient of that. In my opinion, you guys went above and beyond. Thank you.”
