“I don’t like that the radiator I paid for was out of stock, after I paid for it. Then I was alerted i was get sent a “premium” radiator. Once it got here, googled the brand. Turns out everyone selling like radiators; DOES THE BAIT AND SWITCH. With these Chinese radiators.”
Hi,
There is no Bait and Switch. We sell only premium radiators and don't claim to be the only one's selling a brand. Please call us at 800-788-2122 and we will gladly take the radiator back and give full refund. The warranty remains the same for the one you may have originally ordered and the one we sent you. We send an email out before we ship and the customer always has the option to cancel.
Thanks,
Roger
“Ok so I thought yall sent me the wrong one but they're universal, but when I called the 1800 number I actually spoke to a person Wright away and the knew who I was and my order, that A1 customer service”
Hello,
What you ordered is for a 2005 Ram and not 2013. If you like please call us at 800-788-2122 and we can show you the order that we received. In fact you would have even gotten an email when you placed the order confirming the year.
Thanks,
Roger
“Awesome!! I ordered a radiator for my car, they called me and said it was out of stock but that they had another one just the same and shipped it out. Whole thing took less than a week! Y’all rock!!
Mike”
