“My Radiator came on time unfortunately FedEX damaged it when shipping. I made 1 phone call sent in a picture of the damage and another radiator was sent out immediately. I would use RadiatorNow again.”
“Perfect fit radiator. Best price I could find with free shipping. Excellent communication. They even called me to make sure it was a flush or raised neck. It arrived in exactly 3 days from CA to CO which was in time to put it in over the weekend. Well recommended. Thank you.”
Dear James,
Very sorry to hear you were disappointed with the process. The part that was ordered had 2 options and therefore it was delayed a couple of days until you got back to us. Once that was figured out FedEx lost the package as explained to you. We had to file a claim for that package, but in the meantime shipped you another one.
All the radiators are made as per the original specifications so if it's not bolting up correctly it most likely is the wrong radiator. If it is still not installed please let us know and we shall process the return.
Thanks,
Roger
“So far the radiator appears to be working. My favorite part of radiatornow is they reached out to me by phone before they shipped my order to make sure I had the right part. Turns out I didn't and they saved me a big hassle. I really appreciate that. Thanks again!”
“Great follow up on the part of the staff. Got a call before they shipped my order to make sure I had ordered the correct part number because there were two possibilities for my vehicle. Radiator arrived in two days and fit correctly. Price was very competitive and the service was exceptional. What's not to like?”
“Thank you so much for having this company in place . I got a good quality radiator for the cheaper so could find and it’s the same quality as the 150$ one at AutoZone or advanced auto”
