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Rapid Online Reviews

4.8 Rating 11,609 Reviews
96 %
of reviewers recommend Rapid Online
4.8
Based on 11,609 reviews
Shipping & Delivery
Delivery Methods
Courier
Read Rapid Online Reviews

Email:

feedback@rapidonline.com

Location:

Rapid Electronics Limited, Severalls Lane
Colchester, Essex
CO4 5JS

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Rapid Online 1 star review on 31st August 2025
Ruben
Rapid Online 1 star review on 24th June 2025
WhatsApp (+ 4 4 73 88 6 97 9 58.)Email Harrylucy977(at) Gmail.Com Help Me Recover My Lost Money
Rapid Online 1 star review on 21st May 2025
Hannah
Rapid Online 1 star review on 17th April 2025
Eichmann Klose
Rapid Online 5 star review on 26th February 2024
Jim Weston
Anonymous
Anonymous  // 01/01/2019
Ordered Thursday, delivered to the door, Brisbane Australia on Sunday!
Helpful Report
Posted 9 years ago
Quick response and good value
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Posted 9 years ago
The items arrived promptly. The packaging was a bit 'over the top'. I think a small jiffy bag would have done instead of the a box 10cm x10cm 15cm!
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Posted 9 years ago
Rapid by name Rapid in my experience. No problems.
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Posted 9 years ago
i bought the dent puller to repair two small dents in my car. So far, despite heating the dent puller with a hair dryer I cannot get it stick to the metal on the car. in other words no suction to pull out the dents
Helpful Report
Posted 9 years ago
Hi Jack, Our Customer Services department have been in contact with you regarding the product you have purchased. They have advised that after investigation of the product we will be amending the product information on the website to reflect our findings. Furthermore, they have provided two courses of action and are awaiting your reply on how to proceed. Please accept our apologies for any inconvenience caused. Regards, Sam
Posted 9 years ago
Electronic component quailty is good with competative pricing. I'll certainly use this company again. My only comment is that my most recent purchase using free delivery arrived one week after I placed the order and the box looked as though it had been in a tumble dryer for most of that time. - Nothing broken though...Good packing Rapid.
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Posted 9 years ago
Excellent customer service, time & care spent on finding exactly what I needed, thank you.
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Posted 9 years ago
Clear website, fast service, consistently have been very reliable
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Posted 9 years ago
Orders despatched usually on day of ordering, maybe it has been by coincidence that I usually place orders before 13.00hrs. Delivered one day later providing the order was placed before Friday. I will continue to buy from this seller. A sowerbutts
Helpful Report
Posted 9 years ago
I paid for post and packing...and they sent it on a courier..which had to be signed for. I am not around in the daytime...one more delivery attempt and I have to collect from 40miles away , they re-delivered and left it with a neighbour, good job it was the right neighbour, the other one is very off with us.. Its a little thing but it caused me a load of grief
Helpful Report
Posted 9 years ago
Hi Ian, Our Customer Services team have been in contact with your regarding the delivery method. They have advised you how to specify your delivery method for future orders. Please accept our apologies for any inconveniences caused. Regards, Sam
Posted 9 years ago
After buying a product as a guest user I was offered the option of making my account permanent. Being pleased with the prices I decided to complete the sign up process. Order arrived next day. Very happy so I went to order some more parts, I log into my newly created account only to find my account is showing the order details for someone else from 2013. How you've joined my account into theirs I don't know. I think you're potentially in breach of data protection regulations. Well over an hour chatting to customer services I get no where! Phone customer service the next day and after a long time chatting on hold (Tom was helpful but unable to fix it himself) I'm told customer service can't fix it and the web team would phone me back. 48 hours, still no phone call from the web team. Account now doesn't show ANY orders! I've wasted well over an hour of my time trying to get my account sorted so I can use your services again. Don't think I'll bother!
Helpful Report
Posted 9 years ago
Great description of the product and quick delivery as mentioned. Nice guys to deal with.
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Posted 9 years ago
Parts were exactly as shown on the site. Good quality. Shipped within the day. Only critic will go to DHL service in Norway that, in spite of having the parcel ready and customs clear at the town of destination at 11:30 AM on a Friday, delivered the next Monday.
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Posted 9 years ago
Excellent customer service, bought items arrived next day after purchase.
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Posted 9 years ago
WELL PRICED & SPEEDY
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Posted 9 years ago
Good prices and speedy delivery
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Posted 9 years ago
Items received 2 day after ordering, very satisfied.
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Posted 9 years ago
Absolutely incredible service every time, since I started buying from them some 15 years ago.
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Posted 9 years ago
item on my desk less than 24 hours after placing the order. superb service
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Posted 9 years ago
Goods as described, with lightning speed of delivery, very pleased
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Posted 9 years ago
Rapid Online is rated 4.8 based on 11,609 reviews