“Bus is OVER an hour late and I have a home to get to after a 12 hour day at work. Disgusting service. Number 13 to Woodley!!!! Still sitting in Reading doing nothing. All 3 buses!”
“Reading Buses Are very bad and always overloaded, some of places in reading don’t have access to the bus, this town is a really bad and highly don’t recommended!”
“Absolute Garbage.
waiting for Bus 17 is like playing the lottery.
Even if there is no traffic on Oxford Road the Bus is always late and when it finally comes It's full.
It takes longer to get to work in Reading than to get to London from where I live. The most chaotic public transfer system I have ever seen.
disgrace.”
“I missed the 17:36 bus because I arrived at the bus stop too late — at 17:34. Unfortunately, I haven't been warned that the bus was early. The app showed departure time in 1 minute, even though it was already past — I saw it whizz past the station when I was approaching.”
“Pathetic service buses never on time sways delayed also numerous services are suddenly cancelled leaving customers stranded at the bus stops.Would
Have given it 0 stars if
I could”
“- bus stop hard to find at Heathrow bus area
- Oyster card not accepted, though boarding at Heathrow airport
- bus late
- no information on the next stop by loudspeaker, neither from recording or live
- no information on the next stop on the beautiful screens, only commercials
- driver knew where I wanted to get of, did not call me
- not everywhere information of station name on the bus stop
Result: I missed the stop and thus the connection, had to wait 45 minutes while strong evening rain poured.
If you ask me, such a poor service should just not exist.”
“I was happy on my journey to Newbury, but as I suffer with a week bladder, I needed to ask the driver to stop. So I can have a wee. Driver says "please be quick, as I'm already 10 minutes late."
Would your driver's talk to a disabled person in that way ??”
“Reading buses claim to have 90+% reviews, but this bursts my lungs into extraordinary laughter. Only the 17, 33 etc, are reliable. In fact, these buses are really quite reliable. Howver, the buses have not shown up at ALL for bus routes such as the 16. Embarrassing company. The 16 bus has been showing "due" for 40 minutes now. Sort it out. Stop concentrating on two services at most. Pathetic .”
“Absolute joke of a service. I wrote a review a few months ago complaining about the buses being 10-15 minutes late - but now it's even worse.
They just don't turn up on time, if at all. In the last 2-3 months almost every single bus coming out of Reading towards Bracknell has been at least 30 minutes late with no explanation.
Are the drivers simply not leaving on time? What could possibly cause so much delay, especially during non-rush hour times? I simply can't believe traffic is this big an issue all day, every day.
Just the other day the X4 (which comes hourly now) out of Reading was a shocking 40 minutes late. Bearing in mind it comes every 60 mins - or so they say - how is that acceptable at all? This was at around 1pm too.
You have at times 30 people waiting at a bus stop because the previous bus(es) are all piled up somewhere following each other like ants.
I'm now relying on a friend, or Ubers, to give me a lift to work every morning because the buses would make me 30-60 minutes late.
Stupidly paid more than £500 for a yearly bus pass for this shocking service - never again.
All in all, don't bother checking the timetables (especially towards Bracknell) - you'll be left disappointed standing in whatever weather waiting up to 40 minutes.
Would give 0/5 if I could.”
“Jokers, they predominantly hiring old people with glasses on the face , they rejected me and that was their loss,and on the very first day in interview they giving theory test knowing that people have no clue about busses it's clearly mockery!!!”
“Horrible little company with shtty customer service, still selling overpriced tickets to trick people into buying those over the £2 tickets, and refusing to take responsibility”
“Changed the time of the 25 from half hourly to hourly now if your lucky they turn up but are always late, the app is a joke the live times never work properly as you can be tracking a bus which will suddenly disappear”
“Zero consideration for paying elderly or disabled passengers. Would certainly spit in your face if they could. Buses regularly just don't turn up so don't bother planning to use them for reliability as they're useless and won't even tell you, they'll just let several elderly and disabled people have to stand out in the cold for more than half an hour at a time bevause god forbid they do a half decent job. Quite frankly their company isn't even half arsing it, they are willfully not doing their jobs. An absolutely disgraceful company”
“buses are 10-30 mins everyday, without fail, fares are rising and the service is getting worse. some of the drivers are really rude aswell, tried calling to complain no answer. also card machines on buses don’t work properly as they constantly decline between card and apple pay so if you haven’t got both on you you probably won’t get on as drivers refuse service if the card machines aren’t working, as he’s a “private driver” offered cash after we get to the stop as there was a cash machine outside but still wouldn’t have it, made me late for work and when i’m paying day in day out for a service i’m not getting its a bit of a joke.”
