“Zero consideration for paying elderly or disabled passengers. Would certainly spit in your face if they could. Buses regularly just don't turn up so don't bother planning to use them for reliability as they're useless and won't even tell you, they'll just let several elderly and disabled people have to stand out in the cold for more than half an hour at a time bevause god forbid they do a half decent job. Quite frankly their company isn't even half arsing it, they are willfully not doing their jobs. An absolutely disgraceful company”
“Worst Bus company in the UK. I had to put at least 1 star but I wouldn’t give this company or these people a single one. Utterly rude staff, drive past people whilst they’re signalling for the bus to stop when you’re at a stop (this bus was in service), then when you challenge it’s not their problem. Then drivers with no disability badge get the urge to tell you to put a mask on but they can’t wear one themselves, I’m no communist but what a joke those drivers are. You took the £1.30 fare away for those travelling short distances during a pandemic. You sick puppies. Would rather walk these days. Disgusting.”
“Reading Buses Are very bad and always overloaded, some of places in reading don’t have access to the bus, this town is a really bad and highly don’t recommended!”
“Absolute Garbage.
waiting for Bus 17 is like playing the lottery.
Even if there is no traffic on Oxford Road the Bus is always late and when it finally comes It's full.
It takes longer to get to work in Reading than to get to London from where I live. The most chaotic public transfer system I have ever seen.
disgrace.”
“Pathetic service buses never on time sways delayed also numerous services are suddenly cancelled leaving customers stranded at the bus stops.Would
Have given it 0 stars if
I could”
“Reading buses claim to have 90+% reviews, but this bursts my lungs into extraordinary laughter. Only the 17, 33 etc, are reliable. In fact, these buses are really quite reliable. Howver, the buses have not shown up at ALL for bus routes such as the 16. Embarrassing company. The 16 bus has been showing "due" for 40 minutes now. Sort it out. Stop concentrating on two services at most. Pathetic .”
“Horrible little company with shtty customer service, still selling overpriced tickets to trick people into buying those over the £2 tickets, and refusing to take responsibility”
“buses are 10-30 mins everyday, without fail, fares are rising and the service is getting worse. some of the drivers are really rude aswell, tried calling to complain no answer. also card machines on buses don’t work properly as they constantly decline between card and apple pay so if you haven’t got both on you you probably won’t get on as drivers refuse service if the card machines aren’t working, as he’s a “private driver” offered cash after we get to the stop as there was a cash machine outside but still wouldn’t have it, made me late for work and when i’m paying day in day out for a service i’m not getting its a bit of a joke.”
“Nr 16 10 minutes late on Sunday terrible service's for the amount of money they charge really disappointing and they have the guts to brag they're one of the best bus's service in the country”
“Terrible service. Bus drivers shout at you and are rude. Refused me to get on the bus when it was because their card machine was paying up and then started telling me it people like me why his hasn't had a pay rise in ten years.
The fare is not cheap and the service is shockingly bad.”
