“Absolute joke with the service,drivers are very rude and dont care about the time and efforts for the public for travel to work or importnat appointments.Alwwys they put not in service without any information.Really disgraceful service”
“They don’t stop even you’re standing in front of bus stop. You waited an hour, endured a very cold weather but bus drivers not interested on picking up passengers!”
“Zero consideration for paying elderly or disabled passengers. Would certainly spit in your face if they could. Buses regularly just don't turn up so don't bother planning to use them for reliability as they're useless and won't even tell you, they'll just let several elderly and disabled people have to stand out in the cold for more than half an hour at a time bevause god forbid they do a half decent job. Quite frankly their company isn't even half arsing it, they are willfully not doing their jobs. An absolutely disgraceful company”
“Worst Bus company in the UK. I had to put at least 1 star but I wouldn’t give this company or these people a single one. Utterly rude staff, drive past people whilst they’re signalling for the bus to stop when you’re at a stop (this bus was in service), then when you challenge it’s not their problem. Then drivers with no disability badge get the urge to tell you to put a mask on but they can’t wear one themselves, I’m no communist but what a joke those drivers are. You took the £1.30 fare away for those travelling short distances during a pandemic. You sick puppies. Would rather walk these days. Disgusting.”
“They con you out of money. If you use your card to tap on and off, they charge for an individual trip each time rather than being like every other travel company and seeing you’ve completed more than 2 trips and only charging you for a day travel card. Absolute cowboys, but doesn’t surprise me as it’s run my Reading Borough Council, some of the biggest crooks in the country!”
“My 4:26 am bus never turned up. Just disappeared off the reading buses app. Now trying to call customer care to make a complaint and I'm still waiting for an answer that will never come. Due to this number 26 not turning up. I had to walk 2 hours to work after purchasing my ticket. Now I'm on hold for what seems like forever. This is why I can't stand public transport and walk 9/10
Reading buses need to fix up and stop fobbing people off with rubbish excuses. I'm actually so angry and frustrated with this so called service. It's beyond a joke!!”
“Reading Buses Are very bad and always overloaded, some of places in reading don’t have access to the bus, this town is a really bad and highly don’t recommended!”
“Absolute Garbage.
waiting for Bus 17 is like playing the lottery.
Even if there is no traffic on Oxford Road the Bus is always late and when it finally comes It's full.
It takes longer to get to work in Reading than to get to London from where I live. The most chaotic public transfer system I have ever seen.
disgrace.”
“Pathetic service buses never on time sways delayed also numerous services are suddenly cancelled leaving customers stranded at the bus stops.Would
Have given it 0 stars if
I could”
“Reading buses claim to have 90+% reviews, but this bursts my lungs into extraordinary laughter. Only the 17, 33 etc, are reliable. In fact, these buses are really quite reliable. Howver, the buses have not shown up at ALL for bus routes such as the 16. Embarrassing company. The 16 bus has been showing "due" for 40 minutes now. Sort it out. Stop concentrating on two services at most. Pathetic .”
