“I just want to take the time To give one of your young drivers Kirsty, driver number 342 A good review I travel on the 600 everyday .And it is a privilege to have a bus drive who is so polite and helpful. She's a credit to your company And a excellent driver Allways watching out for the vulnerable passengers Well done Kristy đ”
“A driver snapped at me after I presented my card too early, a mistaken I often make due to being autistic and missing social cues. I politely challenged him for being rude and he called me "young man" in a condescending tone. I'm 31. It was such a stressful experience that it's made me want to avoid travelling by bus in this area.”
“Really rude bald bus driver on the 1 from Newbury to reading, was confrontational to almost everyone who got on. Shouty and angry, I get it if you don't like your job but don't take it out on other people like that.”
“what a nightmare today was on school run with number 15 bus number 224 refusing to drive because there was 2 buggies and walker which there was plenty of room for all and he was refusing to drive saying he can only take 1 buggy and the walker in the end all us families had get off the bus and walk as we was getting late to collect our kids, this should be driver handing his notice specially his he makes up rules like this during pick up. thanks making us all late for our kids we all left the bus in the end as he refused to go anywhere đĄ”
“The 730 flight line bus service is great . The drivers are very kind and helpful and put your case away for you . It is so easy to use and I would not hesitate to recommend it . The trip to Heathrow T5 is seamless . I am very impressed .
My last driver was called Gary . He engaged well with the passengers and was very informative . He seemed to enjoy his work .”
“Fantastic got bus from baisingstoke road reading into reading station got a all bus ticket wanted to get wokingham road driver was so helpful as not take public transport regularly advised me what bus to get and bus stop to catch great experience great confident journey thankyou”
“Absolute joke with the service,drivers are very rude and dont care about the time and efforts for the public for travel to work or importnat appointments.Alwwys they put not in service without any information.Really disgraceful service”
“Rude bus driver, got on the number 6 at broad street mall at 15.17 today the bus driver had no manners said to me he didnât care and give a f**k , bald oldish man, shouldnât be a driver if going to be rude like that.”
“I always go on the bus from school to places and meet nice respectful good bus driver, but just today there was.a really distrespectful person and shouted at me to get stop talking while I was on the phone with my mum not impressed at all, she could of asked nicely..”
“They con you out of money. If you use your card to tap on and off, they charge for an individual trip each time rather than being like every other travel company and seeing youâve completed more than 2 trips and only charging you for a day travel card. Absolute cowboys, but doesnât surprise me as itâs run my Reading Borough Council, some of the biggest crooks in the country!”
