RebusFarm GmbH Reviews

4.6 Rating 199 Reviews
88 %
of reviewers recommend RebusFarm GmbH
4.6
Based on 199 reviews
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Phone:

221 67782940

Email:

marketing@rebusfarm.net

Location:

46, Breidenbachstraße
Leverkusen
51373

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RebusFarm GmbH 1 star review on 6th December 2023
Anonymous
RebusFarm GmbH 5 star review on 28th November 2022
Anonymous
RebusFarm GmbH 5 star review on 21st November 2022
Sergi A
RebusFarm GmbH 5 star review on 10th November 2022
Miguel
RebusFarm GmbH 5 star review on 9th February 2017
Franziska Pohlmann
RebusFarm GmbH 4 star review on 8th February 2017
Giovanni Mauro
RebusFarm GmbH 4 star review on 8th February 2017
Giovanni Mauro
Anonymous
Anonymous  // 01/01/2019
I started rendering with RebusFarm about 5 years ago. They never let me down and helped me make every deadline. I can highly recommend their service and their support is top-notch!
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Posted 2 years ago
They decided to change their data center servers over night. Nothing is working not even able to download the files that were rendered. When I manage to download they had errors and were all corrupted. They have a greedy management that all they care is MONEY and profit. It was working fine for 3 months but the last month got progressively worse and worse to the DISASTER LEVEL. People are choosing renders farm due to deadlines not to drop thousands of dollars. I WOULD NOT RERCCOMAND THIS COMPANY AT ALL !!!
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Posted 2 years ago
I had trouble uploading and rendering C4D scene but the customer service solved the problem really quickly ! So far it's a great render farm in my opinion.
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Posted 2 years ago
I've used Rebusfarm 2 times now and both times its been a very stressful and counterproductive process. There 3dsmax plugin makes it almost impossible to upload a file to there render farm, I had to uninstall all other render engines apart from Corona to get this to work. There server side GUI is broken where you dont get any visual feedback on the renders being produced. You also get very little information about the submitted job once its uploaded. This means its practically impossible to flag a mistake until its to late. It's a win for Rebus as you have to pay again, makes me wonder if its designed this way deliberately. Support is a waste of time. Generally, a very bad experience and would not recommend, and they are the most expensive to boot.
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Posted 2 years ago
Any render farm must have knowledgeable TDs and wranglers on duty at least a couple of hours a day to deal with technical issues. This is a MUST for any production, and Rebus lacks this fundamental necessity. Add poor customer service and communications to the above, and you will have my experience with them in a nutshell. The extend of their inability to understand and fix anything was evident when I brought this up in postmortem, they just said it will make THEM HAPPY if I change my mind and use their services!
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Posted 2 years ago
Terrible service and not supportive customer service. They decide your priority and distribute your jobs in several servers randomly with delays and extremely long renderings as a result. Save for a year and buy your own server. Reviews.io will share your personal details with the company your are actually reviewing. Good luck!
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Posted 2 years ago
This is my first time using a Render Farm, I have several friends who have recommended RebusFarm to me and recently I had a very big deadline and they saved my life. I was amazed at how easy it was to use. On top of everything, the customer service is excellent!
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Posted 2 years ago
Submitted a large animation project to render with Rebus and the process was error strewn from start to finish. I submitted a test run a month beforehand to solve any potential issues and spent a couple of days troubleshooting to find solutions. Once this had been resolved I submitted the actual job and the same errors came up. The support staff were helpful but again two further days of trouble shooting ensued as they could not remember the solution to the error. Second time round they could not rectify the error so I signed up with GarageFarm and the project uploaded within the hour and had already processed 75 frames with no errors, before I had even got a reply from Rebus. Rebus refused to refund the money for the tests, even though they failed to render the project due to a fault at their end in the upload process.
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Posted 2 years ago
their app never works, IT is "always" on the problem - and they're refusing to refund our money until they solve the problem!!!. NEVER AGAIN
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Posted 2 years ago
I wish I could leave less stars. Make sure you don't cancel any jobs in the queue or they wont refund your money, even though their system is the one making mistakes. I would not recommend using this render farm. I would rather sit and watch my machine chew through every frame of a render than give them another cent.
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Posted 3 years ago
very good suport! aways prepared to help
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Posted 3 years ago
Best customer service on the planet
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Posted 3 years ago
Thank you very much!
Posted 3 years ago
I was struggling with some displayed errors in a project that I was supposed to deliver, so I start a live chat for support and in a matter of seconds they helped me to fix the problems and continue my work, THANKS!
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Posted 3 years ago
You are very welcome!! Thank you very much for your review! We appreciate it a lot!
Posted 3 years ago
Very easy to use, not to say - surprisingly easy to use. Customer service is perfect.
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Posted 3 years ago
Hi Omry, Thank you so much for your feedback! We appreciate it a lot!
Posted 3 years ago
Quick, friendly, patient, knowledgeable.......Lifesaving
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Posted 3 years ago
Hi Ivo, Thank you very much! We appreciate your feedback a lot!
Posted 3 years ago
Nebojsa was quick to respond on live chat. And was able to troubleshoot my download issue quickly. Which wasn't really an issue at all, just needed to know the ins and outs of rebus a little better.
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Posted 3 years ago
Thank you for your review! We appreciate that!
Posted 3 years ago
very quick and responsive, a better guide line.. Thank you Nebojsa.
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Posted 3 years ago
Thank you for your review Toheed! We appreciate it very much!
Posted 3 years ago
very good support
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Posted 3 years ago
Thank you very much! We appreciate your review!
Posted 3 years ago
Excellent support. Fast and friendly.
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Posted 3 years ago
Thank you very much!
Posted 3 years ago
Excellent support. Fast and friendly.
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Posted 3 years ago
RebusFarm GmbH is rated 4.6 based on 199 reviews