Redline Steel Reviews

4.1 Rating 968 Reviews
A-
Happiness Grade

Redline Steel have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

95.71%
Industry Average
Well-madevproduct at a good price.
- Janice Russell
Nice pieces at am affordable price
- Anonymous
The quality of the merchandise is great as is the attractiveness. Often, a special price is offered which adds to a wonderful opportunity. Also, a purchase can help contribute to the Veterans community.
- Toni Seese
A

Delivery - Fast

94.12%
Industry Average
I have ordered several times a flag, candy canes and others. Excellent product bd fast delivery!! Everything was great, the items were beautiful and well made. Great company never had a problem. Maybe the government went after the wrong company Thank you Redline Steel
- Sherlyn Alemania
I was so grateful and surprised! Customer service has always been great and the delivery always on time.
- Anonymous
Customer service is wonderful, prices are good. I love everything I have ordered and delivery is fast. I haven't ever had to return anything I've ordered as it is always high quality.
- Susan
E

Refunds - Difficult

44.44%
Industry Average
After three emails I finally got through to customer service and they told me that "promotional" items are nonrefundable.
- Margie Faber
Wow! Very unethical and corrupt company Ordered a flag and through their maze of ordering buttons to actually place your order I accidently ordered 2 metal flags. (I'm convinced it's set up that way to confuse people) Even though it said my order was pending and would ship in 3 business days. I contacted them and they said no refund on promotional items! What a scam! And this company is supposedly run by a Christian owner?? Shoppers BEWARE of wolves in sheep's clothing!!
- Kevin M.
When I explained my call, I was told as this was a promotional product, it is ineligible for refund.
- Anonymous
96.55%
Industry Average
Great products, fast service, and wonderful company!!
- Jane McQuaid
The products, client service, and personal interaction with Colin is superb! I get purchase the monthly specials and give for gifts.
- Carlene Shuford
Excellent quality products and super customer service. 👌
- Robbie J Kenan