RememberTheFilter.com Reviews

Name: RememberTheFilter.com
Rating: 4.82

4.8 Rating 1,045 Reviews

97 %

of reviewers recommend RememberTheFilter.com

Company Reviews

Metrics

Info

4.8

Based on 1,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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RememberTheFilter.com 5 star review on 27th May 2024

Anonymous

RememberTheFilter.com 5 star review on 29th September 2023

Jennifer Kimmerly

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are great. I've been ordering from them for years and the product is always a perfect fit. delivery is faster than expected with a custom item.”

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Posted 2 years ago

Thank you so much, Jennifer, for your 5 star rating of RememberTheFilter.com! It's amazing to hear that you've been ordering with us for years and the product is always perfect. We are delighted that you're happy with the speedy delivery of our custom items. Thank you!

Posted 2 years ago

“very good to deal with”

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Posted 2 years ago

Thank you very much for your 5 star rating of RememberTheFilter.com! We are thrilled you had a great experience and found us to be "very good to deal with". Your kind words mean a lot to us and we appreciate you taking the time to share your feedback.

Posted 2 years ago

“the delivery was very fast and you provide a top quality filter”

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Posted 2 years ago

Thank you so much, Thomas, for giving us a 5-star rating! We really appreciate your kind words about the delivery being so fast and our filter being of top quality.

Posted 2 years ago

“I was having a hard time finding the right size of filter. Finally, I found you on-line and ordered. I made a mistake and did not put down the size I needed. I called your customer service and a female employee helped me and was very nice. I know where to get my filters now. Thank you so much!!!”

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Posted 2 years ago

Thank you so much Ann for your 5 star rating of RememberTheFilter.com! We're so happy to hear how our customer service was able to help you with your filter size issue and glad you've found the perfect fit! We appreciate your kind words and your business.

Posted 2 years ago

“Received filter order in timely manner. Good quality and work great. Getting ready to order again.”

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Posted 2 years ago

Thank you so much for your 5 star rating of RememberTheFilter.com! We are so glad to hear that you received your filter order in a timely manner and that the quality of the filters was great. We also appreciate your feedback and hope to be servicing you again for your next filter order.

Posted 2 years ago

“Easy to order, fast arrival, I couldn't be more pleased!”

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Posted 2 years ago

Thank you so much Candy for giving us a 5 star rating! We're delighted that you were pleased with the easy ordering and fast arrival. We really appreciate it!

Posted 2 years ago

“I appreciate that Remember the Filter offers custom sizes. For years I tried to make a standard size fit my vent. So much easier with the right size. Plus they offer the higher filtration in the custom sizes, as well. My order arrives promptly and the email reminders are handy so I remember to change out the old ones.”

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Posted 2 years ago

Thank you for your fabulous 5 star rating and positive comments about RememberTheFilter.com! I'm so pleased that you have found our custom sizes, higher filtration, speedy delivery, and email reminders helpful. We strive to make our customers' lives easier, so feedback like yours is very encouraging. Thank you again!

Posted 2 years ago

“Excellent and prompt service”

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Posted 2 years ago

Thank you, Gerald, for taking the time to rate us 5 stars! We are glad that you experienced excellent and prompt service. We appreciate your great review, and look forward to serving you again soon!

Posted 2 years ago

“They always have what I need at a good price. Easy to order and quick to arrive!”

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Posted 2 years ago

Thank you so much Rick for your 5 star rating of RememberTheFilter.com! We really appreciate that you always find what you need at a good price and that it's easy to order and quick to arrive. We're glad to have you as a loyal customer!

Posted 2 years ago

“Hi Customer Service, I had an issue with my custom made AC filters. Remember my Filter Staff went above & beyond the call of duty to rectify the problem. I feel the device they render makes them one of the best AC Filter Companies in the Country”

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Posted 2 years ago

Thank you so much for your 5 star rating of RememberTheFilter.com, Robert! We're delighted to hear that our staff went above and beyond to help you resolve your issue, and we're proud to be known as one of the best air filter companies in the country. We look forward to providing you with more top-notch service in the future.

Posted 2 years ago

“I received my order on time.”

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Posted 2 years ago

Thank you, Stephen, for your 5 star rating of RememberTheFilter.com. I'm glad to hear that you received your order on time.

Posted 2 years ago

“Stores around me no longer carry the filter we use. Remember The Filter had and shipped it to us in a timely manner”

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Posted 2 years ago

Thank you so much for your 5 star rating, Frank! We're so glad to hear that despite your local stores no longer carrying the filter you needed, Remember The Filter was able to provide a prompt solution. We really appreciate your support!

Posted 2 years ago

“Excellent filters and service”

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Posted 2 years ago

Thank you very much for your 5 star rating of RememberTheFilter.com! We really appreciate you taking the time to share your positive experience of our excellent filters and service.

Posted 2 years ago

“Per recommendation from my hvac people the filters are just what I needed. The ordering and delivery was easy. Will definitely order from your company again.”

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Posted 2 years ago

Thank you so much for the 5 star rating, Lise! We are delighted to hear that our filters meet your HVAC team's recommendation and that your delivery experience was smooth-sailing. We appreciate your kind words and look forward to doing business with you again soon!

Posted 2 years ago

“Everything went really well with the website and everything”

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Posted 2 years ago

Thanks for your 5 star rating, Robert! We really appreciate it. It's great to hear that everything went really well.

Posted 2 years ago

“Ordered. Delivered quickly. Satisfied”

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Posted 2 years ago

Thank you so much for your 5 star rating Stephen! We appreciate your kind words - it's great to hear that your order was delivered quickly and that you are satisfied with your experience. We strive to make sure our customers are always satisfied with their orders. Thank you again for your support!

Posted 2 years ago

“No mention on delivery! But otherwise excellent!”

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Posted 2 years ago

Thank you for your 4 star rating of RememberTheFilter.com! We're so glad that you're satisfied with our services, except for delivery tracking. I will look into why your automated tracking email wasn't sent out. Thank you for your feedback!

Posted 2 years ago

“great service”

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Posted 2 years ago

Thank you for your 4-star rating of RememberTheFilter.com, Patricia! We are glad to hear that you have experienced great service.

Posted 2 years ago

“Easy ordering. Wish I could get less than 12 filters at a time”

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Posted 2 years ago

Thank you, Donna, for giving RememberTheFilter.com a 5-star rating! We are thrilled to read your comment about the ease of ordering. Your feedback is truly appreciated!

Posted 2 years ago

“Even though there was a huge increase in the filter price, the sales person at Remember the Filter helped me figure out the best way to reduce the price. Customer service was excellent!”

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Posted 2 years ago

Thank you, Nancy, for your fantastic review and 5 stars on RememberTheFilter.com! We are so glad that our sales person was able to help you find the best way to reduce the cost even with the increase in the filter price. We strive to provide excellent customer service and we appreciate that you noticed.

Posted 2 years ago

RememberTheFilter.com is rated 4.8 based on 1,045 reviews