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RememberTheFilter.com Reviews

4.8 Rating 1,044 Reviews
97 %
of reviewers recommend RememberTheFilter.com
4.8
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
I found it easy to use and reorder. The shipment arrived in a timely fashion. No problems at all
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to give RememberTheFilter.com a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you found our website easy to use and reorder from. Our team works hard to ensure a seamless and user-friendly experience for our customers. Moreover, we are delighted that your shipment arrived promptly and without any issues. Customer satisfaction is our top priority, and we strive to provide timely deliveries alongside quality products. Once again, thank you for choosing RememberTheFilter.com and for your glowing review. We look forward to serving you again in the future!
Posted 1 year ago
IT was the only place that had the filter size I needed. Have ordered twice now (case each time for the year) and will continue to do so in the future.
Helpful Report
Posted 1 year ago
Dear Lorraine,Thank you so much for giving RememberTheFilter.com a stellar 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're especially glad that we were able to provide you with the filter size you needed. Our team works hard to ensure we have a wide range of sizes available to meet our customers' specific requirements. Additionally, we are delighted to have served you not once, but twice already, and we're thrilled to know that you plan on continuing to order from us in the future. Your loyal support means the world to us. Thank you again for choosing RememberTheFilter.com. We look forward to providing you with great filters and service for many more years to come!
Posted 1 year ago
all went well
Helpful Report
Posted 1 year ago
Thank you so much for your kind 4-star rating and for taking the time to review RememberTheFilter.com. We truly appreciate your feedback and support. We are thrilled to hear that your experience with our website was positive and that all went well. This means a lot to our team as we continuously strive to create a seamless and user-friendly platform for our valued users. Thank you again for choosing RememberTheFilter.com and for your generous rating. We look forward to serving you and meeting your filtering needs in the future!
Posted 1 year ago
This is a great service, I always have filters on hand. We have 5 returns in our house, due to it being an old house with multiple add ons over the years. They are almost all different sizes, we would struggle to keep them switched out if we had to depend on the big box stores, and the prices are much better with RememberTheFilter.com.
Helpful Report
Posted 1 year ago
Dear Marc,Thank you so much for your amazing 5-star rating of RememberTheFilter.com! We are thrilled to hear that our service has been helpful to you and that you always have filters on hand. We completely understand the struggles of dealing with multiple returns and different sizes, especially in an old house with various add-ons. That's why we started RememberTheFilter.com 18+ years ago, to make filter replacements convenient and stress-free for homeowners like you. It's wonderful to know that our service has made it easier for you to keep your filters switched out without having to rely on big box stores. We take pride in offering competitive prices, ensuring that you get great value for your money. Once again, thank you for choosing RememberTheFilter.com and for sharing your positive experience with us. If you have any further feedback or questions, please don't hesitate to reach out. We're here to help! Best regards, The RememberTheFilter.com Team
Posted 1 year ago
Filters were reasonably priced and shipped quickly! Pleased with the purchase and would not hesitate buying from RememberTheFilter in the future.
Helpful Report
Posted 1 year ago
Dear William,Thank you so much for your wonderful 5-star rating of RememberTheFilter.com! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're glad to know that you found our filters reasonably priced and that they were shipped quickly to you. It's our goal to provide quality products and efficient service to our valued customers like you. We're even more delighted that you are pleased with your purchase and have expressed your willingness to consider buying from RememberTheFilter in the future. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We look forward to serving you again in the future! Best regards, The RememberTheFilter Team
Posted 1 year ago
they work well
Helpful Report
Posted 1 year ago
Dear Yiran,Thank you so much for your outstanding 5-star rating of RememberTheFilter.com! We highly appreciate your support and are delighted to hear that our filters are working well for you. Customer satisfaction is always our top priority, and your positive feedback reaffirms that we are on the right track. Once again, thank you for your kind words and for choosing RememberTheFilter.com. We look forward to continuing to serve you with the best user experience.
Posted 1 year ago
Appreciate the companys size accommidation of the vintage size our furmace needs. These filters are an adiquate filter for the use. Thank you.
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star rating! We sincerely appreciate your support and feedback on RememberTheFilter.com.We are thrilled to hear that you are pleased with the size accommodation of our filters for your vintage furnace. We understand the importance of finding the right fit, and we strive to cater to a wide range of needs. It's great to know that you find our filters to be adequate for your usage. We put a lot of effort into ensuring their quality and effectiveness. Your kind words truly mean a lot to us! Once again, thank you for choosing RememberTheFilter.com. We value your business and look forward to serving you in the future. Please feel free to reach out if you have any more questions or require further assistance.
Posted 1 year ago
Easiest order I ever placed! I ordered filters (16x24x1) for a central A/C unit, and they arrived very quickly, and in the exact size I needed. Walmart doesn’t have this size—the closest being 16x25x1—but that extra inch makes it difficult to place the filter correctly.
Helpful Report
Posted 1 year ago
Dear Ruth,Thank you so much for your fantastic 5 star rating of RememberTheFilter.com! We greatly appreciate your support and are thrilled to hear that your experience with us was top-notch. We are extremely delighted that you found ordering from us to be the easiest process ever! Your satisfaction is our utmost priority, and we are thrilled to have provided you with the filters you needed for your central A/C unit in the exact size you required. Our team works diligently to ensure prompt delivery, and we are delighted that your filters arrived swiftly. We understand the importance of having the right filter size for optimal performance, and we're glad we could provide you with a solution. We pride ourselves on offering a wide range of sizes, including the 16x24x1 option that is unavailable at other retailers like Walmart. We understand the struggle of that extra inch making it difficult to place the filter correctly, and we're glad we could eliminate that challenge for you. Thank you once again for your glowing review and for choosing RememberTheFilter.com. It was a pleasure serving you, and we look forward to assisting you with your future filtration needs.
Posted 1 year ago
Got what ordered and in fairly short time
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star review of RememberTheFilter.com! We greatly appreciate your kind words and the time you took to share your experience with us. We're thrilled to hear that you got exactly what you ordered and in a fairly short time. Our team works hard to ensure prompt delivery without compromising on quality. It's wonderful to know that we met your expectations! Your support means the world to us, and we will continue to strive to provide you with the best products and service possible. Thank you again for choosing RememberTheFilter.com. We look forward to serving you in the future!
Posted 1 year ago
Well, we took a chance on custom-making a grill hood filter using a MERV 13 filter. Reports from the deli are that "It got more smoky today." Some customers complained. So apparently a MERV 13 filter isn't the right filter for a grill hood that circulates air back into the dining area.
Helpful Report
Posted 1 year ago
Dear John,Thank you so much for taking the time to provide us with your feedback about your experience with RememberTheFilter.com. We sincerely appreciate your effort to let us know about the issues you faced. We want to extend our apologies for the inconvenience and dissatisfaction caused by the use of a custom size MERV 13 filter for your custom-made grill hood. These filters aren't typically used in a situation like that. The filters ordered are not an appropriate filter for a grill hood in a kitchen that circulates air back into a dining area, as it seems to have resulted in more smoke and customer complaints. Once again, we are truly grateful for your feedback and apologize for any inconvenience caused by your tests to make these work for your unique situation. We look forward to your response and the opportunity to improve our service and see if we can help you find a better solution. Best regards, Customer Service Team RememberTheFilter.com
Posted 1 year ago
Great selection of sizes and great prices
Helpful Report
Posted 1 year ago
Dear Bruce,Thank you so much for taking the time to give RememberTheFilter.com a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with us. It's fantastic to know that you found our selection of sizes to be great and our prices to be reasonable. We always strive to offer a diverse range of options at competitive prices, ensuring that our customers can find the perfect filters without breaking the bank. Once again, thank you for your wonderful review. We're delighted to have met your expectations, and we look forward to serving you again in the future.
Posted 1 year ago
I had questions about non-standard filter sizes. Customer service was very helpful in answering my concerns.
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are especially grateful for your kind words regarding our customer service. Rest assured, we are committed to providing exceptional assistance to all our valued customers. We understand that non-standard filter sizes can raise concerns, and we are glad to hear that our team was able to address your questions effectively. Once again, we would like to express our sincere appreciation for your positive feedback. If you have any further queries or require assistance in the future, please do not hesitate to reach out to us. We are here to help!
Posted 1 year ago
We love them. It's been o nice to order and since we have such odd shaped filters you can't seem to get anywhere else. Shipping is quick and easy!
Helpful Report
Posted 1 year ago
Dear Dawn,Thank you so much for your wonderful 5-star rating of RememberTheFilter.com! We truly appreciate your kind support and are thrilled to hear that you love our service. "We love them. It's been so nice to order, and since we have such odd-shaped filters you can't seem to get anywhere else, RememberTheFilter.com has been a lifesaver! Shipping is always quick and easy!" Your words have truly made our day! We are incredibly grateful for your loyalty as a customer and we look forward to continue serving you with the same exceptional service that you deserve. Thank you once again for your fantastic review and for choosing RememberTheFilter.com!
Posted 1 year ago
Always have the size I need and always fast shipping, I really appreciate this company!!
Helpful Report
Posted 1 year ago
Dear Kris,Thank you so much for your incredible 5-star rating of RememberTheFilter.com! We truly appreciate your kind words and support. It brings us immense joy to know that you always find the size you need and experience fast shipping with our company. We are committed to providing a seamless and convenient shopping experience to our valued customers like yourself. Should you ever need any assistance in the future, please do not hesitate to reach out to us. Thank you again for choosing RememberTheFilter.com. We sincerely appreciate your business!
Posted 1 year ago
We love the filters and have used them for years.So happy we can order them from your company.Thank you for your great service. Everything arrived on time.
Helpful Report
Posted 1 year ago
Thank you so much, Marie, for your outstanding 5-star rating of RememberTheFilter.com! We are thrilled to hear that you love our filters and have been using them for years. It brings us immense joy to know that you are pleased with our service and the convenience of ordering from our company. Your satisfaction is our utmost priority, and we truly appreciate your kind words. We are also glad to hear that everything arrived on time. Thank you for your continuous support, and we look forward to serving you for many more years to come!
Posted 1 year ago
It took a little longer than I expected to receive the order once made and the box was mashed in on one side which then bent a couple of the filters. I'm not sure any of those are the fault of RTF.com. We bent the filter back into shape and made it work.
Helpful Report
Posted 1 year ago
Dear Stacye, Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the delay in receiving your order and the condition of the package upon arrival. While we strive to ensure that all orders are delivered promptly and in perfect condition, it appears that UPS handling caused some damage this time. We want to make this right for you. We would be happy to issue a refund or send replacement filters. Could you please provide us with a quick picture of the damaged filters? This will help us file a claim with UPS and prevent similar issues in the future. Thank you for your understanding and patience. We appreciate your business and look forward to resolving this issue for you. Best regards, Customer Support Team RememberTheFilter.com
Posted 1 year ago
Excellent service
Helpful Report
Posted 1 year ago
Dear Greg,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We are thrilled to hear that you had an excellent experience with our service. Our team is dedicated to providing the best service possible, and we are delighted to know that we met your expectations. Your kind words motivate us to keep working hard and delivering excellence to our valued customers like you. Once again, thank you for choosing RememberTheFilter.com. We truly appreciate your support and look forward to serving you again in the future.
Posted 1 year ago
Contacted the company when was unable to find my filter size, within approximately 30 minutes received answer, price and availability.
Helpful Report
Posted 1 year ago
Dear Edgar,Thank you so much for your amazing 5-star rating of RememberTheFilter.com! We are thrilled to hear that you had such a positive experience with our company. We greatly appreciate your feedback and are delighted that we were able to assist you promptly when you contacted us. Your satisfaction is our top priority, and we are committed to providing excellent customer service. As mentioned in your review, we strive to be responsive and efficient in helping our customers find their desired filter size. We are overjoyed that our team was able to quickly provide you with the information, price, and availability you needed within approximately 30 minutes. Once again, thank you for taking the time to share your experience. We truly value your support and look forward to serving you again in the future. Best regards, The RememberTheFilter.com Team
Posted 1 year ago
Bought filters from Remember The Filter for several years. Very easy to find exactly the filter I need.
Helpful Report
Posted 1 year ago
Dear Bonnie,Thank you so much for giving RememberTheFilter.com a 5-star rating! We truly appreciate your support and are thrilled to hear that you have been a loyal customer for several years. We are delighted that our website has made it easy for you to find exactly the filters you need. Your kind words mean a lot to us, and we look forward to serving you for many more years to come. Should you ever need any assistance or have any questions, please do not hesitate to reach out to us. Thank you once again for choosing RememberTheFilter.com! Best regards, The RememberTheFilter.com Team
Posted 1 year ago
Exactly as ordered and what I needed for my HVAC HP System. Great price and quick shipment. Will order again as needed.
Helpful Report
Posted 1 year ago
Dear Mark,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We truly appreciate your feedback and are delighted to hear that you found exactly what you needed for your HVAC System. We are also thrilled to know that you were satisfied with our pricing and the quickness of our shipment. At RememberTheFilter.com, we aim to provide our customers with not only high-quality products but also excellent service. We would be more than happy to serve you again whenever you need to order filters in the future. Thank you once again for choosing RememberTheFilter.com, and we look forward to assisting you in your future endeavors. Best regards, RememberTheFilter.com Team
Posted 1 year ago
RememberTheFilter.com is rated 4.8 based on 1,044 reviews