Remy Sleep Reviews

4.50 Rating 144 Reviews
85 %
of reviewers recommend Remy Sleep
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
Only used for the 3 nights I’ve had so far, hoping it will get better if I get used to my sumo
Helpful Report
Posted 2 years ago
Horrendous Parcelforce service. After calling to confirm that I would collect from the depot, I arrived 24 hours later (as instructed) to be told that that my parcel had gone out on the van, and to collect the next day; the depot is on the other side of the county to me! On collecting the parcel the next day it was very damaged, however, after waiting nearly a week to receive it, I took it home....wish I hadn’t bothered! I barely slept during the night as the 10kg blanket was clearly too heavy, and each time I moved it was like doing a gym workout! Also, even though the blanket is attached to the cover, there is too much room for manoeuvre, and I kept having to adjust it.
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Posted 2 years ago
Very disappointed with my blanket. When you move it bunches up and therefore the weight doesn’t stay evenly distributed. It hasn’t improved my sleep if anything it has made it worse as I am constantly try to redistribute the weight.
Helpful Report
Posted 2 years ago
Turned up in short order. However the packaging had obviously been reused and was bound up with sellotape.
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Posted 2 years ago
Hi Jennet, thank you for taking the time to leave your feedback. It goes a long way for us as we are continually trying to provide the best customer experience. Are you able to share with us an image of the packaging? All blankets we send out are brand new so this should not have happened and for that we are deeply apologetic.
Posted 2 years ago
Hard to leave a review due to product not being delivered by Parcel Force (one attempt and returned to sender). Very minimal contact with the company - customer service is poor. Hope I can get my blanket or a refund. Supposed to help with stress not cause more!
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Posted 2 years ago
Started off well but then the strings inside tear away and the inner blanket and it just clumps into a heavy ball. plus beads inside seem to have moved into the corners. had to give up using it :-(
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Posted 2 years ago
Remy Sleep is rated 4.50 based on 144 reviews