Repaircare Reviews

Name: Repaircare
Address: Connect House, Talbot Way, Small Heath, Birmingham
Rating: 1.47

1.5 Rating 234 Reviews

11 %

of reviewers recommend Repaircare

Company Reviews

Questions

Metrics

1.5

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 7%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0844 557 3701

Location:

Connect House, Talbot Way, Small Heath
Birmingham
B10 0HJ

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Repaircare 1 star review on 26th March 2021

Ed Kennedy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Probably a scam. The only thing they certainly did was to take money from my bank account. The engineer didn't come to do the repair on the agreed date. I gave them a second chance and no engineer showed up either. I'm now waiting for a refund. 5 star reviews below are probably fake: "Very good working", "Good working", "Excellent working". Really?”

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Posted 5 years ago

“Terrible customer service been over six weeks now and still have not repaired or arranged a replacement code for my Brand New drier. Going by my experience would NEVER advise anyone to use this Company”

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Posted 5 years ago

“Avoid this company at all costs. Paid £99 for my vacuum to be repaired and received an email stating that an engineer was booked in. I then received a phone call from a rude and abrupt lady to arrange for me to post my vacuum cleaner to them ( really????). She stated under no circumstances would an engineer be attending; despite the fact this is what we paid for. I asked for a full refund which, to be fair, she agreed to. I would not under any circumstances give this company any money until they provided the service they have charged for. I would personally go further and avoid this company at all costs....”

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Posted 6 years ago

“absolute con artist please avoid this company they have fake reviews on there website companies like that should be report to trading standards”

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Posted 6 years ago

“Waited in all day on the day of the repair - nothing, when I called they said they couldn’t come out until the error code was checked and they were still waiting for that information - all it takes is a call to let your customer know. Absolutely rubbish service, just don’t bother”

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Posted 6 years ago

“Check out the 5* reviews, totally fake! This company is a scam, please save your money. They take your money upfront, do not repair, then keep your money. The no repair, no fee is utter rubbish because they have already taken your money and run. Do not be fooled by the trusted shops logo either, they are just as bad, allowing a company with so many poor reviews to operate under their logo. Please take notice of the poor reviews and don’t be an idiot like me and hand over your money. Any reputable company would only take a call out fee upfront, not demand payment in full before so much as booking an appointment”

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Posted 6 years ago

“DO NOT USE!! original booking cancelled then rebooked for 2 days later. The engineer came and was here for 30 seconds. Needed part that they don't ever carry. Then nothing. No callbacks. No emails until I threatened legal action. It was decided that my repair was too costly but nobody informed me. Now waiting for a refund!”

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Posted 6 years ago

“The most appalling customer care I have received in a very long time. I suspect the 5* reviews below are from RepairCare employees. Total indifference and inefficiency and the word Care should not be in the company name.”

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Posted 6 years ago

“So much for 'No fix; no fee'. In fact, Repaircare takes payment upfront, 'books' the repair for the very next day! and then says the householder wasn't at home so they'll only refund less a 'call-out charge'. Stay away from them.”

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Posted 6 years ago

“Vey unethical and cheats customers with confusing customer with false explanation of the issue. Never use their service. I had an issue with my Bosch Dish washer and got the service from repaircare in the month of January, 2020. They had taken the dish washer to their service center and took more than a month to return it back. I again got a problem today and this time I called a service person from Bosch company and got shocked when he mentioned that the repair and replacement which was done by the repaircare service person was not at all required and they basically have replaced my original equipment with some improper equipment. Also that the repaircare has charged more than double the price of the equipments. I have the receipts and other document to prove my review. Very unethical practice by repaircare and I request all the reviewers whoever is reading my review to never use repaircare for any sort of service.”

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Posted 6 years ago

“Very good service sir”

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Posted 6 years ago

“Very good working”

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Posted 6 years ago

“Good working”

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Posted 6 years ago

“Excellent working”

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Posted 6 years ago

“Very good working”

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Posted 6 years ago

“Good doing”

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Posted 6 years ago

“All ths best regards Deepa”

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Posted 6 years ago

“Congrats wel done”

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Posted 6 years ago

“Ontime work good and awesome”

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Posted 6 years ago

“Congrats good doing”

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Posted 6 years ago

Repaircare is rated 1.5 based on 234 reviews