“Kevin Painchaud was the best and most professional service personnel I have ever encountered. He has helped me for months since my product was ordered and then they didn't have it and he has kept in touch to let me know when it will be available. I solely bought my product from this store because of Kevin. I will continue to recommend and purchase items from this store due to Kevin Painchaud.”
“Gosh, I can't even. Seriously, Kevin is the man and yourbarstoolstore.com is the Store! I am so not the testimonial type but with the superb quality service and care I received I can't resist gushing. Just buy a bunch of stuff from them because they are really above and beyond :)”
“Thanks Kevin. It is a pleasure doing business with you. You are thorough and professional- which unfortunately, seems to be an anomaly in Florida these days!”
“Kevin was really on top of things! He followed up consistently along every step of the process. I will be introducing him to our fabrication company that manufactures booths for hundreds of clients. Thanks for all your help and advice!”
“This was our first time ordering from yourbarstoolstore.com. The product is absolutely beautiful and the customer service was amazing. They went above and beyond to make us happy, there are not many companies out there that will go the extra mile . . . they did! Thanks again”
“I happened upon this company via a Google search, and I am so grateful I did! I was put in touch directly with Kevin Painchaud, who has since gone above and beyond for my colleagues and I, each and every time I reach out to him. Sourcing furniture for events can be a daunting task, but Kevin makes it a total pleasure and he sees the order through from start to finish. This company and Kevin in particular, have mastered the meaning of amazing customer service. I look forward to continuing this great relationship for years to come!”
“Kevin Painchaud who works at your online department was so exceptional that I had to order the barstools from himI have never had such amazing online experience!!”
“Customer Care at it's best! Kevin at Your Bar Stool Store gave me personalized assistance with phone calls, emails w/ website & photo links, videos and suggestions. He went out of his way to assist me and his communication is quick and easy. In addition, I made an exchange and he made the exchange effortless for me. They sell more than just bar stools and I plan to furnish the rest of my home through him, due to his personalized care.
When I was unsure of the look I wanted he send me a bundle of emails with photos & suggestions, WHO DOES THAT? Because of his help I found the bar stills of my dreams!
Thank you Kevin @ Your Bar Stool Store!”
“My experience has been nothing short than stellar. Kevin Painchaud was my sales contact and accommodated a special request with no additional cost to any parties. Kevin took the time to contact the manufacturer to obtain information about a change request to the original order. The change request was implemented less than a day after the initial order was placed. Without Kevin's interaction with the manufacturer, this would have not happened. It is a rarity in these times to run across a person and a company that goes out of their way to please the consumer.”
“This place was fantastic! Costumer Service was outstanding right up there with Nordstrom. Purchased a set of barstools and they did not meet my expectations in color and finish. Asked to have them sent back ordered another set and still wasn't the Color I expected and they took them back and were so patient and helpful to get me exactly what I wanted. Ordered third set and they are exactly what I wanted in terms of color and finish so pleased and amazed at all the help they gave. Defiantly went above and beyond what many stores would do! Excellent Costumer Services!”
“I purchased some bar stools as a birthday gift for my fianc. I knew they would look great in our game room. Kevin help me with my order, and he was always quick to respond and helpful. Yourbarstoolstore.com prices were also cheaper than comparable sites, but without any sacrifice in quality. I would recommend them if looking for any cool addition to your house!"
-Brittany”
“Really impressed by their customer service. I called Good Stores to see if a stool was in stock. Even though it wasn't, Kevin spent the time to find the exact stool that I wanted by another manufacturer. He really went the extra mile. It was amazing. He also followed up with me every step of the order.
THANKS!”
“Kevin was awesome to deal with! He contacted the merchant directly of the bar stool to ask them to try and hurry up with shipping my product. He was able to get them to ship it out to me quicker than expected. He was such a pleasure to deal with.”
“Initially I had some questions and saw from the site's "reviews" that someone by the name of Kevin was well-liked by many customers. When I called, I, too, was fortunate to speak to Kevin who promptly answered all my questions. After I placed the order, I had an additional question or two and Kevin was just as responsive, professional and extremely courteous. Prices on this site were competitive with those on other sites. The product was not immediately available, but was shipped within a week, as was indicated it would be. Great experience all-around.”
“I had been shopping for barstools for about a month and finally narrowed down my selection to five. I called the Bar Stool Store to check color options on a stool that I found. Kevin answered and was delightful. Unfortunately, the stool I wanted did not come in the color I selected. However, Kevin took the initiative and emailed me several other options; I ended up buying one of those! Not only was he knowledgeable about the products he had fabulous customer service.”
