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Richer Sounds Reviews

3.4 Rating 151 Reviews

60 %

of reviewers recommend Richer Sounds

Company Reviews

3.4

Based on 151 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

sales@richersounds.com

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Richer Sounds 5 star review on 9th May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company to deal with. Very professional, friendly and supportive. Had to exchange recent purchase which was a very seamless and hassle free process. Their aim is to retain customers and I have no reservations in doing business with them in the future. Would recommend without reservation.”

Posted 6 years ago

“Informed service that supports and guides you to your purchase rather than pushing you in the direction that gives the sales rep the best commission (nationwide electrical superstore - you know who you are!). Every time I have visited Richer Sounds I have come away feeling I've had good advice and I have a good value and that's why I will come back again and again.”

Posted 6 years ago

“Excellent service received from the Kingston team. You can buy with absolute confidence from these guys and you will receive nothing but 5 star service from them”

Posted 6 years ago

“Great prices on hifi equipment. Had to ring for advice and help with payment a couple of times. Absolutely lovely, helpful staff. Great prices too.”

Posted 6 years ago

“Great service in store, very good prices, and no problem at all when I got my unused SuperCare warranty refunded after 5 years. I love this company, rate them even higher than John Lewis for my electronics purchases.”

Posted 6 years ago

“Richer Sounds 5 star experience. Highly recommended.”

Posted 6 years ago

“Very friendly and knowledgable staff, who did their utmost to seek out the most competitive price for my Panasonic tv and did better than match it with a sizeable discount.”

Posted 6 years ago

“Quality products always at the best prices, plus individual unbiased service that always makes me feel like a valued customer - so different from the experience with famous big chains. I've bought Hi-Fi and TV equipment from Richer Sounds for many years and they've always made me happy - and I always know that I'm buying from a private British business who take pride in delivering good service. Thank you Richer!”

Posted 6 years ago

“I like it so much and I will continue to use it so far.”

Posted 6 years ago

“Brilliant service, friendly and knowledgeable as always!”

Posted 6 years ago

“We recently visited Richer Sounds Stockport where we met the manager Patrick who gave us excellent advice and service. We later rang and spoke to Patrick and then Nathan who took order which we received the following day. We cannot speak too highly of the courtesy and service we received we will definitely use Richer Sounds in the future and recommend them to friends and family Thank you Mr N Unsworth”

Posted 6 years ago

“Great Quality products at an awesome price. Thanks, Guys”

Posted 6 years ago

“As Always excellent service from Richer Sounds, This is why I always shop here for my HiFi needs. Once again thanks to all.”

Posted 6 years ago

“Shopped at Richersounds for a new Hi-Fi all the staff was very knowledgeable and not pushy in any way. Went in to buy a Hi-Fi and walked out with a full package as their staff amazed me! excellent service!!”

Posted 6 years ago

“Excellent service throughout my recent TV repair. I was kept informed throughout the whole process and now it's working brilliantly. Thanks to all!”

Posted 7 years ago

“Amazing service from Richer Sounds, can't fault them as each and every time they come up trumps. Cheers guys.”

Posted 7 years ago

“Great service from Mark and Billy from the customer service team.”

Posted 7 years ago

“Great relaxed shop experience. Easy online browsing and ordering. Superb after sales services”

Posted 7 years ago

“Had problems with a DAC. It was changed - no hassle. I was also given some excellent advice on cd / streaming etc. They really went the extra mile to help. Very pleasing visit.”

Posted 7 years ago

“Roland at the Guildford branch Was very helpful in making me choose the right TV for our flat I was very impressed with he's knowledge about the tv in the store. Thank you”

Posted 7 years ago

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Richer Sounds is rated 3.4 based on 151 reviews