“Horrible customer service , extremely disrespectful , terrible shipping speed , totally fake people that work there , ringside is rude and disrespects there customers”
“I will never purchase anything from ringside collectibles again , I bought a AEW CM Punk for my daughter for her birthday and after months of waiting we received it……broken !!! His arm wasn’t attached and instead of replacing the damage product I got told to the best ringside collectibles can do is give me 50% off another cm punk figure ….what garbage customer service”
“Has something changed with their IT system? Despite me putting in two different addresses correctly on the site in the UK, post office returned both as indeliverable because the full address was not there.”
“Horrible customer service! Arm broke off figure the third time it was picked up! Had a sick family member and didn’t email them the pictures quick enough! Crooks that sell junk items!!! Stay away!”
“PLEASE NEVER USE RINGSIDE. I ORDERED NEW FIGURES AND GOT USED AND OPEN OUT THE PACKAGE. WILL REFUND IF I RETURN AT MY OWN COST! SO I HAVE TO PAY FOR MY REFUND!
Unacceptable!!!!”
“Purchased 3 figures.
1 totally away from the card and plastic all cracked
Another figures the box was totally bent and squashed. All plastic display scuffed.
Offered $3 partial refund.
Opened a case with paypal and now they have advised to post all items back at my own cost for a refund. It costs me £30 to post back from the UK more than the actual figures and i will be out of pocket too because its at my own cost to return faulty goods. Customer service is shocking with so many bad reviews”
“Do yourself a favor and just don't.
Received a figure with the card completely separated and the box previously opened and taped back together.
Customer service is horrendous and they are very rude and don't seem to care.
This company has changed big time and they've lost a customer”
“Please save yourself money and time.....they "send" your item out....you never receive it....you email customer service to get the run around....then when said items wind back up at their company they only refund you the item amount. They are screwing people out of lots of money. One item I paid more to ship just to be refunded the little the item actually cost.....they pocketed over 25$ in shipping from my kids....they lost their Christmas money to these crooks! On top of it all they refused to have anyone contact me by phone when asked multiple times.”
“I have been a costumer from long time but things have change in this company. Their packages are not send with bubble and they arrive in bad conditions. My last 4 order where send not secure Costumer service sucks and they reply to you as you where nothing and they don’t care. You will be ok if your package arrive well, good luck but if not that’s not their problem. If you write to their costumer service the experience will be super bad. I recently contact them via email with evidence of damage box and they reply to my like I was sheet. I am a long time costumer with An order for more than 100 dollars.”
“It’s been 11 days and my order still hasn’t even been processed. They tell you that there “may be” processing delays but this is ridiculous. And they’re telling me I can’t cancel the order and get a refund because of the processing. Don’t order from them!”
“Their shipping is horrendous. Customer service is the rudest ever. They ban you from ordering if you file a bbb claim for shipping. Pay a little more elsewhere”
“Hi
I placed an order end of September & received it on the 9th of November, even though it has taken a considerably long time to receive the package, the items were all in tact & in good quality, despite it been shipped to Sri Lanka👍”
“I ordered some stuff and it said it was in my garage but never came. I emailed them and they said it was "marked failed" and will refund me 36 usd out of 52 usd. I wanted a full refund but they didnt listen nor did they refund that 36. Incredibly fake website. Only buy if you live in America or you will be scammed. I saved up for 5 months for nothing.”
“I ordered some stuff and it said it was in my garage but never came. I emailed them and they said it was "marked failed" and will refund me 36 usd out of 52 usd. I wanted a full refund but they didnt listen nor did they refund that 36. Incredibly fake website. Only buy if you live in America or you will be scammed. I saved up for 5 months for nothing.”
“Extremely scummy company that essentially holds the WWE action figure market by chains, overpriced exclusives, ridiculous markups, and stupid expensive shipping. The only pro is they get figures months before other better companies, most likely due to some contracts with Mattel.”
