“I purchased the Abigail Coffee table, and the product quality is not what I expected, as a designer it's not how I thought it would be and was extremally glossy in person (very plastic) . When I brought this up with customer service, the advisor, Emily, was extremely ignorant and unhelpful. I was undergoing chemotherapy and couldn't chase this up earlier unfortunately. She repeatedly dismissed my concerns and clearly didn’t care. I am appalled and disgusted by their service. DO NOT ORDER FROM HERE. They are unhelpful and discriminatory. When they delivered the table, they left it outside my house with nails poking out and I have never experienced this before. I raised all of this and the same '14 days only' kept coming up despite knowing my circumstances and what I was going through. DISGUSTING!”
“I absolutely love my transformer dressing table. Emily was incredibly patient and kind with me when I was unsure about the color of the table. I just moved into my new house, and this item is the perfect addition. Thank you to the RITconcept team for providing this amazing product and exceptional service.”
“The overall experience was extremely positive. The sofa bed arrived earlier than expected, but Emily was happy to store it until our home was finished.
The delivery team was very professional, taking the time to ensure we understood how the extension mechanism worked and giving us space to thoroughly inspect the item and confirm we were satisfied.
All interactions with Rit concept were smooth and stress-free. This is a highly professional company.”
“I recently purchased this armchair, and I'm delighted with my purchase. The quality and comfort of the chair exceeded my expectations. The design of the chair complements my living space perfectly. The price of the chair was reasonable, and the delivery was prompt. Overall, this armchair has been a fantastic addition to my home.”
“I like the sofa very much as it is very comfortable and it gives full ease. Value for money is best as i expect in this range it is best in online and offline market.”
“I was searching for a highly specific piece of furniture. I discovered something nearly perfect in a store. However, when I looked online, Rit Concept was the only place that had the exact piece of furniture I desired. It was cheaper than in the store, and it came with free delivery and easy assembly.”
“I’ve been waiting several weeks for my sofa bed to comeback in stock and can only say it was well worth the wait.
Ritconcept kept me updated throughout with regular emails.
Excellent delivery service with 1 hour slot, item arrived on time well packaged . Thank you for a very professional service from start to finish.”
“We went to the warehouse to buy living room furniture. The salesperson who assisted us was excellent, addressing all our inquiries. Throughout the ordering and delivery process, we were kept updated. The delivery team was also fantastic. Overall, it was a very pleasant experience. Thank you.”
“I appreciated the contacts letting me know what was happening and nice to receive the installation set. The chair was easy to put together with clear instructions and now it’s here I’m enjoying the comfort and the look of it.”
“From order to delivery this was a straightforward process. These are really decent chairs. Lovely quality wood. It looks great in our lounge and makes it look more cozy. Very simple to put together too. Such a great price in the sale. Absolute bargain. Definitely recommend.”
“The cream velvet sofa from Rit Concept is a sublime addition to my living space. Its plush velvet upholstery exudes opulence, creating an inviting and sophisticated ambiance. The cream color adds a touch of elegance, effortlessly blending with my decor. The sofa's comfort is unmatched, offering a perfect balance between style and coziness. Rit Concept's dedication to quality is evident in this exquisite piece of furniture, making it a standout choice for those seeking both luxury and comfort in their home. Highly pleased with my purchase!”
“I'm absolutely delighted with my purchase of the Bianca Sofa in orange from Rit Concept! Its eye-catching color has transformed my living space, adding a vibrant and cozy touch. The sales team was incredibly patient and helpful, assisting me with color customization to ensure it matched my vision perfectly. It's not just a sofa, it's a standout piece that brings joy and comfort to my home.”
“The customer support is very nice. They send me fabric and real photos befor I place my order for the customized sofa. And I have used this sofa for a few days, everything is super suprised.”
“Just got this lush full-length velvet mirror from Rit Concept and it's an absolute belter! It's got a smart look, proper modern like, and you can grab it in different colours – spot on for matching your room's vibe. It's bang on for a quick outfit check before heading out. Came through super quick, no faff. If you're after something that's a bit of alright and not just your average mirror, this one's a winner!”
“RIT CONCEPT consistently delivers furniture of outstanding quality, reflecting their dedication to precision and craftsmanship. Their standout feature lies in their extensive customization options, enabling me to curate furniture pieces that align perfectly with my distinct style and requirements, making them my preferred destination for tailored and top-notch home furnishings.”
“The Pumpkin Armchair is a revelation in comfort and style! From the moment I sat down, I appreciated the plush cushioning that seems to conform perfectly to my body. The armrests are at an ideal height, making lounging a luxurious experience. Its unique design is a conversation starter, adding a pop of contemporary flair to my living room. Moreover, the craftsmanship promises longevity. It's more than just a chair; it's a piece of art that elevates everyday living.”
