Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Tell us how Riverside made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service all round . We are delighted with our new garden furniture . Thankyou”

Helpful Report

Posted 5 years ago

“Great service and delivery”

Helpful Report

Posted 5 years ago

“Excellent service and delivery from Riverside. The artificial tree purchased is so realistic, I'm delighted with my purchase. Thanks Riverside!!”

Helpful Report

Posted 5 years ago

“Excellent first class service, Thank you”

Helpful Report

Posted 5 years ago

“What a great selection of bbqs and bbq accessories! The only website where everything I needed was in stock. Delivery was super quick and items well packaged”

Helpful Report

Posted 5 years ago

“Good service, order arrived within 3 days.”

Helpful Report

Posted 5 years ago

“Very efficient service and kept well informed of order delivery.”

Helpful Report

Posted 5 years ago

“Quick and easy to order and delivered on time and imperfect condition. This was the only place I could find this barbecue, and I'm so glad I didn't use Amazon!”

Helpful Report

Posted 5 years ago

“Brilliant website, great range (of Weber BBQs), friendly chat service, not the cheapest but good Value for Money. Even the delivery guy was helpful and good natured. 5 out of 5!”

Helpful Report

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

“very good service always receive my orders very quickly and the artifical flowers look so real very pleased”

Helpful Report

Posted 5 years ago

“Excellent professional prompt service”

Helpful Report

Posted 5 years ago

“Excellent choice of gas BBQ and I was able to buy a Weber Spirit ii s-210 that wasn't available anywhere else.”

Helpful Report

Posted 5 years ago

“Excellent response to my order, delivery and very pleased with the product. The garden bench was easy to assemble and offers comfortable seating.”

Helpful Report

Posted 5 years ago

“Ordered the 4 Seasons Axel Coffee Table (small). Excellent quality and looks great with the Samoa Sofa Set (same brand). Very helpful at Riverside upon placing order and update of delivery.”

Riverside 5 star review on 16th April 2021

Helpful Report

Posted 5 years ago

“Chair rusty. Two weeks on & still waiting for our complaint to be resolved”

Helpful Report

Posted 5 years ago

“We were struggling to find Weber barbecues but Riverside came to the rescue with availability of a Spirit 11 and a Rotisserie. Both despatched promptly and arrived within the three days promised and in good condition. Well done Riverside! Peter and Denise”

Helpful Report

Posted 5 years ago

“Unparalleled client service. What a great business and I look forward to purchasing from Riverside again in the future”

Helpful Report

Posted 5 years ago

“Unparalleled client service. I was so impressed with Chris who I spoke to who resolved an issue immediately and the delivery, packaging and price was all excellent. Highly recommend Riverside”

Helpful Report

Posted 5 years ago

“Parasol superb . Delivery very quick . However, screws were missing and although I phoned and emailed I am still waiting for them 😔”

Helpful Report

Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews