Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product exactly as described and delivered quickly”

Helpful Report

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“It has taken me quite a long time to obtain a replacement cover for our large garden umbrella, but this was probably more the fault of the actual supplier (Alexander Rose) rather than the retailer Riverside, who have tried to be helpful.”

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Posted 5 years ago

“Good products,(in my case a Webber 47cm BBQ)helpful staff, good sale prices, excellent delivery service.”

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Posted 5 years ago

“Good quality product at good price. Very prompt delivery.”

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Posted 5 years ago

“Ordered Alexander Rose Wood Sealer and Treatment.Excellent price and arrived within a couple of days. Well packaged.Will not hesitate to purchase from Riverside again.Excellent Company to deal with.”

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Posted 5 years ago

“Service was prompt, sorted our problem out very swiftly. Recommend!!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I ordered recently some Elho planters on-line. They were competitively priced and arrived promptly and well packed. I had brief dealings with their Customer Service which is excellent.”

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Posted 5 years ago

“first class service both times”

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Posted 5 years ago

“Riverside website was quite easy to use and follow up was good. They responded very quickly when contacted about a problem with the BBQ. Down to Weber that replacement not in stock for over 2 months. Will shop here again.”

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Posted 5 years ago

“My order arrived super quick and in good condition. Well packed. I ordered fake cotoneaster hedge to hide an ugly fence & give me more privacy. It looks amazing. Very pleased!”

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Posted 5 years ago

“Delivery was very quick indeed. Product was as described. Will definitely buy from Riverside again.”

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Posted 5 years ago

“Perfect, in every way”

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Posted 5 years ago

“We have bought these covers before so new what to expect delivery was prompt”

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Posted 5 years ago

“Great service and would highly recommend...”

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Posted 5 years ago

“Easy website to navigate Simple ordering procedure Payment process was quick and efficient Delivery to our home in Portugal, was fast and on time! Thanks Riverside”

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Posted 5 years ago

“Good quality product, well packaged and fast delivery”

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Posted 5 years ago

“I ordered some Weber BBQ cleaning products from Riverside. The prices were discounted vs the Weber on-line shop and arrived next day at standard postage rate. Great service!”

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Posted 5 years ago

“The products we purchased from Riverside were exactly what we requested. The delivery was exactly as promised and we would recommend Riverside to any future purchaser who requires a fast and efficient service. We would definitely use Riverside again.”

Helpful Report

Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews