Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to contact Riverside by phone to discuss the order which for me was important. The staff were helpful and followed through on my requests. The whole process was seamless. The delivery crew were excellent. Arrived at time and date stated even with the bad weather countrywide. I could have bought locally however, Riverside’s pricing was so competitive and couldn’t be matched.”

Helpful Report

Posted 3 years ago

“Prompt service and good price”

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Posted 3 years ago

“Riverside offered a very fast efficient service. Love all of the items we bought. Roll on the summer”

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Posted 3 years ago

“The order process was very simple and the delivery and packaging was excellent. The BBQ is a present so it has not been opened.”

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Posted 3 years ago

“Ordered as a leaving gift for a colleague, service was spot on - will definitely be using Riverside again.”

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Posted 3 years ago

“Very happy with the service. Delivered as promised. Nice to have business with. Thank you”

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Posted 3 years ago

“Great service thank you!”

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Posted 3 years ago

“Delivery was quick and hassle free. We got the coat BBQ for a bargains, very happy thank you.”

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Posted 3 years ago

“My wife bought me the Weber Komodo for Christmas. Mainly so that I could BBQ the turkey. It was easy to put together. (Plenty of Youtube tutorials). Have field tested it with a turkey and then a normal BBQ. Fantastic !!. The service from Riverside was excellent.”

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Posted 3 years ago

“Very pleased with the bbq and prompt delivery. Thank you Riverside!”

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Posted 3 years ago

“Great Black Friday deals. Quick delivery as always. Top service and wouldn’t buy Weber from anywhere else”

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Posted 3 years ago

“No company is perfect but the ease of using the website, the clear understanding of how to pay and the early delivery make this a company I would have no hesitation either using again or recommending to others.”

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Posted 3 years ago

“Hassle free purchase and delivery. What more could I ask for?”

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Posted 3 years ago

“Order process was flawless and the items arrived very promptly and well packaged despite it being during the christmas postal rush and their being industrial action by post office. I look forward to using them during the bbq season or even before”

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Posted 3 years ago

“Excellent delivery and banging price.”

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Posted 3 years ago

“Absolutely 1st class service, recommend buying from this company! Smokey joe bbq great product, although unopened as its a gift! Gladly do business with Riverside again!”

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Posted 3 years ago

“Riverside just has everything you need in 1 place! A big selection of garden and BBQ items plus classes to learn how to get the most out of your BBQ! I am very excited to go on the BBQ Masterclass in the new year!”

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Posted 3 years ago

“Great deal on the BBQ, Very good comms. Only negative is that I requested Parcelforce delivery rather than DPD as don't rate DPD. Unfortunately it got sent by DPD and as feared box had a hammering but fortunately bbq was OK.”

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Posted 3 years ago

“Excellent Black Friday pricing, bargains galore followed by very quick delivery Much appreciated”

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Posted 3 years ago

“Very good at communicating with the customer and a very easy to use website. Would highly recommend 👌”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews