Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Tell us how Riverside made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a buildup to the most genuine Black Friday sale that I have come across! My sear grate for Weber's gbs systems arrived within a couple of days of ordering and I couldn't wait to try it out! Try it out I have and it works exactly as advertised but for less than half of the normal price - a genuine bargain indeed. I shall look forward to next year's event, thanks very much indeed Riverside.”

Helpful Report

Posted 3 years ago

“Very smooth ordering process, good communication throughout, and efficient delivery. Would recommend and use again.”

Helpful Report

Posted 3 years ago

“Not impressed with customer care. I asked for a simple note to be put inside the package as it was a gift and was firmly told no they couldn't do that.”

Helpful Report

Posted 3 years ago

“BBQ Bought as Xmas gift, excellent black friday deal and arrived very quickly. The Box was a little tatty which was a shame, but overall very pleased.”

Helpful Report

Posted 3 years ago

“Communication was great, arrived quickly and safely”

Helpful Report

Posted 3 years ago

“Great product, price and service!”

Helpful Report

Posted 3 years ago

“Having ordered a small quantity of Charcoal I then wanted to arrange a pallet of Charcoal and asked for a quote from the Sales team - I rang twice to remind them but nothing was forthcoming and I was told the Manager was too busy and phone calls were being followed up 3 days later. This was too late for me and I went elsewhere. I have still not received a follow up call 10 days later.”

Helpful Report

Posted 3 years ago

“Purchased as a gift. We already have one of these and found it just as good as our full-size one when cooking for fewer people.”

Helpful Report

Posted 3 years ago

“Easy website, quick delivery, good product, all fine.”

Helpful Report

Posted 3 years ago

“Delivered on time.”

Helpful Report

Posted 3 years ago

“Very quick and efficient service, product bought for a good price”

Helpful Report

Posted 3 years ago

“Great deals and great service! Rapid dispatch and delivery.”

Helpful Report

Posted 3 years ago

“I was very pleased with the service on the purchase of my Traeger. I was kept updated with the delivery, and the delivery man was very helpful and polite.”

Riverside 5 star review on 7th December 2022

Helpful Report

Posted 3 years ago

“Bargain Fantastic money value And you get a cover for it”

Helpful Report

Posted 3 years ago

“Excellent value and fast delivery.”

Helpful Report

Posted 3 years ago

“Ordered from Riverside online, received high quality items with super fast delivery. Couldn’t ask for better!”

Helpful Report

Posted 3 years ago

“The service I received from Riverside was good and delivery was prompt. The items I ordered were very competitively priced and very good quality. I have however deducted one star as I had short notice of an earlier than promised delivery which I missed and the second delivery was not dropped off at a neighbours address as I requested because the item was apparently too large.”

Helpful Report

Posted 3 years ago

“Great deal for black Friday, and quick delivery. Will buy from Riverside again”

Helpful Report

Posted 3 years ago

“Bought a "Weber "Smokey Joe" barbeque from Riverside at a fantastically reduced price - Delivery was within 2 days - communication spot on - highly recommended”

Helpful Report

Posted 3 years ago

“Great product great price great delivery and communication.”

Helpful Report

Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews