Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service again, keep up the good work”

Helpful Report

Posted 4 years ago

“Not tried it out yet but looks well made, great service from the guys at Riverside again”

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Posted 4 years ago

“I have ordered quite a lot of new garden furniture for both home and my business this year. Riverside, by far and away, the best company I have dealt with.”

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Posted 4 years ago

“Brilliant service the girls really helped thanks”

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Posted 4 years ago

“I ordered a BBQ on a Sunday afternoon and it was with me the following day. The accessories came a day later, which was fine and the date they were promised by. I contacted customer services by email with a query and got an informed reply straightaway. I was most impressed with Riverside and will recommend them to all my friends and family. First class service, thank you.”

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Posted 4 years ago

“Great next day delivery. Great price!”

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Posted 4 years ago

“Well packaged and delivered in good time. An all round excellent experience.”

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Posted 4 years ago

“The table we purchased went together reasonably well, however, it was delivered on two heavy wooden pallets that we can neither easily cut, lift or dispose of. Currently taking up too much space in our garage.”

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Posted 4 years ago

“Fast delivery, good price. Not much to fault, would highly recommend.”

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Posted 4 years ago

“full range of spare and SUPER fast delivery”

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Posted 4 years ago

“Everything was fantastic. Just a pity I had ordered the wrong item, so had to return it.”

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Posted 4 years ago

“Friendly advice given on phone and very prompt delivery - which I wasn’t expecting!”

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Posted 4 years ago

“Excellent product. Prompt and efficient service. Would certainly recommend this company.”

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Posted 4 years ago

“Great product so very useful for our smoker / BBQ Amazing service arrived the very next day”

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Posted 4 years ago

“Excellent price for garden furniture.kept me informed when slight delay.once arrived delivered quickly on a day that I picked .v pleased with ease of assembly and quality.the furniture was 10% less than my local garden centre”

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Posted 4 years ago

“I love my cordyline. It looks so realistic and the colour is so true. It arrived on time and was well packed. I shall be using Riverside again with out a doubt”

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Posted 4 years ago

“Good quality products at reasonable prices. Always great service and fast delivery from Riverside..”

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Posted 4 years ago

“I had an issue with the Delivery Company, Riverside shipping and additional product to me whilst they dealt with the delivery company issue, excellent customer service.”

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Posted 4 years ago

“Great BBQ . Great service.”

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Posted 4 years ago

“Beautiful BBQ but igniter has not work which I need to address with vendor.”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,961 reviews