Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and prompt delivery time”

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Posted 4 years ago

“Great delivery service! The flowers are just amazing and so real! Very happy with the purchase. I bought so many natural plants in the past but had no luck.”

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Posted 4 years ago

“Lousy information flow during ongoing 4 month product delay. When asked when the product would arrive (eventually promised June) the managing director, off his own back cancelled the order without any reason or explanation (apparently my request for delivery information didn’t contain enough niceties).”

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Posted 4 years ago

“Excellent service and very speedy delivery. Very happy with the hose. Thank you.”

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Posted 4 years ago

“We ordered a Weber BBQ and were so pleased Riverside had stock. Easy to order and very quick and efficient service. Delivery within 2 days which was brilliant! We are really happy with our purchase. Thanks so much. Jodi”

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Posted 4 years ago

“Great service again, keep up the good work”

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Posted 4 years ago

“Not tried it out yet but looks well made, great service from the guys at Riverside again”

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Posted 4 years ago

“I have ordered quite a lot of new garden furniture for both home and my business this year. Riverside, by far and away, the best company I have dealt with.”

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Posted 4 years ago

“Brilliant service the girls really helped thanks”

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Posted 4 years ago

“I ordered a BBQ on a Sunday afternoon and it was with me the following day. The accessories came a day later, which was fine and the date they were promised by. I contacted customer services by email with a query and got an informed reply straightaway. I was most impressed with Riverside and will recommend them to all my friends and family. First class service, thank you.”

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Posted 4 years ago

“Great next day delivery. Great price!”

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Posted 4 years ago

“Well packaged and delivered in good time. An all round excellent experience.”

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Posted 4 years ago

“The table we purchased went together reasonably well, however, it was delivered on two heavy wooden pallets that we can neither easily cut, lift or dispose of. Currently taking up too much space in our garage.”

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Posted 4 years ago

“Fast delivery, good price. Not much to fault, would highly recommend.”

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Posted 4 years ago

“full range of spare and SUPER fast delivery”

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Posted 4 years ago

“Everything was fantastic. Just a pity I had ordered the wrong item, so had to return it.”

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Posted 4 years ago

“Friendly advice given on phone and very prompt delivery - which I wasn’t expecting!”

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Posted 4 years ago

“Excellent product. Prompt and efficient service. Would certainly recommend this company.”

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Posted 4 years ago

“Great product so very useful for our smoker / BBQ Amazing service arrived the very next day”

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Posted 4 years ago

“Excellent price for garden furniture.kept me informed when slight delay.once arrived delivered quickly on a day that I picked .v pleased with ease of assembly and quality.the furniture was 10% less than my local garden centre”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews