Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time using Riverside, they came up as the best priced for the Barbecue that I wanted. The website was easy to order from and the delivery was very quick and convenient. As for the Barbeque, its fantastic. It is well worth spending extra for a Weber as the quality of the item and the efficiency when cooking is far superior to any other barbecue I have used.”

Helpful Report

Posted 4 years ago

“The Weber bbq tower is the best thing I have bought in a while as we were so used to leaving the lighting of our bbq charcoal to chance and often not being happy with the result even after an hour burning. I have only used the tower once but the results were great - by causing a powerful concentrated burn everything was ready in 20 minutes and the whole family said the food looked and tasted a lot better, which I believe was due the illumination of flame flare-ups. Just wish I had bought one earlier!”

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Posted 4 years ago

“I had ordered a similar item from another company and was waiting more than 6months for goods they cancelled my order and I reordered from Riverside I received a call the next day checking about delivery and item was dispatched and with me within 3 days of order So easy and a most enjoyable online shopping experience Would recommend this company with no hesitation at all”

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Posted 4 years ago

“Brilliant! The new BBQ is fantastic and was delivered, as arranged, fully assembled and ready to go The gorgeous weather has helped, but the Webber has been used many times already. I have also used the Rotisserie which was easy and cooks a delicious chicken!!”

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Posted 4 years ago

“Very quick from order to delivery”

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Posted 4 years ago

“Great briquettes”

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Posted 4 years ago

“Very impressed with the site and especially the speed of delivery. Will look to use again!”

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Posted 4 years ago

“Great quality and fast delivery. Would recommend to anyone looking to purchase.”

Riverside 5 star review on 16th June 2021

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Posted 4 years ago

“Items ordered were quickly turned around, and were well packaged. Arrived when predicted. Many thanks for the swift service!”

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Posted 4 years ago

“Next day delivery guaranteed. Perfect online way to do business. Will be a customer for a very long time.”

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Posted 4 years ago

“Thanks for the Weber fire lighters and brickettes. Both items were a very fair price and were delivered promptly”

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Posted 4 years ago

“Alway purchase BBQ items from Riverside, first class service very quick delivery with no quibble if you have an issue”

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Posted 4 years ago

“2 stars although I know they are only agents for Weber, spent a lot of money on the product but when it arrived and was unpacked the amount of damage and missing items was unreal, obviously a return from customer, Riverside did act quickly and arranged for new parts to arrive (not here yet) But I would of expected Weber to have a QC before re despatching. I would only give Weber 1 star due to the poor condition received this.”

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Posted 4 years ago

“GOOD SERVICE, DELIVRY AS PROMISED”

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Posted 4 years ago

“A very prompt service,which arrived one later and bbq rack was of very good quality.Couldn’t ask for better service.”

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Posted 4 years ago

“We have been purchasing from Riverside for a number of years. They have always been efficient, helpful and polite on everything we have purchased. During the latest lockdown I ordered these 2 bolsters to add to our range for the garden. I was amazed that I ordered them on a Sunday and they were laying on my garden loungers on the following Tuesday. Cannot beat that for quick service.”

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Posted 4 years ago

“The Weber products I required were in stock at good prices. Fast and efficient delivery.”

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Posted 4 years ago

“Excellent, always prefer to use Riverside where possible when purchasing weber items. DPD next day delivery which was fantastic. The only downside was no packaging to conceal the box - it was a birthday present!”

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Posted 4 years ago

“Amazing and Efficient Service, friendly and helpful staff when contacted. Delivery as promised and very quick. Would highly recommend and will definitely purchase from again”

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Posted 4 years ago

“Delivered very quickly. Easy to construct table.”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,961 reviews