Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been purchasing from Riverside for a number of years. They have always been efficient, helpful and polite on everything we have purchased. During the latest lockdown I ordered these 2 bolsters to add to our range for the garden. I was amazed that I ordered them on a Sunday and they were laying on my garden loungers on the following Tuesday. Cannot beat that for quick service.”

Helpful Report

Posted 4 years ago

“The Weber products I required were in stock at good prices. Fast and efficient delivery.”

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Posted 4 years ago

“Excellent, always prefer to use Riverside where possible when purchasing weber items. DPD next day delivery which was fantastic. The only downside was no packaging to conceal the box - it was a birthday present!”

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Posted 4 years ago

“Amazing and Efficient Service, friendly and helpful staff when contacted. Delivery as promised and very quick. Would highly recommend and will definitely purchase from again”

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Posted 4 years ago

“Delivered very quickly. Easy to construct table.”

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Posted 4 years ago

“Quick delivery, good info. Bought from Riverside before, will use again.”

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Posted 4 years ago

“An efficient, prompt delivery service”

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Posted 4 years ago

“Very quick online service with fast delivery. Weber product was of the usual excellent quality”

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Posted 4 years ago

“Excellent service. Showroom opened for us even though at the time it was closed to the public allowing us to see the garden bench we were interested in and as a consequence place an order. Very happy with new bench which is a lovely addition to the garden.”

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Posted 4 years ago

“Friendly and efficient- a pleasure to deal with.”

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Posted 4 years ago

“Great service, quick delivery!”

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Posted 4 years ago

“Brilliant customer service! There were parts missing from our garden table order snd Riverside dealt with it quickly, professionally and with great friendliness.”

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Posted 4 years ago

“Very good arrangements organised for delivery. Well packed. Delivery driver informed me he was within 30 minutes of my property I put the table together easily myself (female 70+).”

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Posted 4 years ago

“Very good service, item delivered on time.”

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Posted 4 years ago

“The best briquettes ever. Been looking for these briquettes for a while and Riverside had them. I order them and Riverside as always, provided excellent comms and delivered quickly. This is an excellent product and Riverside were faultless in their approach. I am very please and will return back again (for the 4th time) Well done guys”

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Posted 4 years ago

“Good prices. Excellent website with easy to see stock levels. Very easy to pay using Amazon Pay. Was super impressed that the wood pellets I needed for my grill came next day over a bank holiday weekend which turned out to be a lifesaver as we’d have run out in the middle of the cook otherwise. Will certainly be using again!”

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Posted 4 years ago

“I love this product! I purchased 14 meters back in 2019 and they still look great. I’ve then recently purchased another 3 meters to complete my newly painted fence and garden look! These artificial hedging screens look fantastic from a distance and upfront as they look like real leaves, and are of a very good quality, which is hard to come by. Highly recommend.”

Riverside 5 star review on 12th June 2021

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Posted 4 years ago

“Very happy with product, service and delivered on time.”

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Posted 4 years ago

“Customer care excellent, rang to check my order , to make sure I wanted two tables, so easy to click twice when ordering, very thoughtful. Came more quickly than I expected, thank you.”

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Posted 4 years ago

“Weber briquettes are always my favourite. The perfect temperature for a long bbq is guaranteed. I find the best prices at Riverside all the time.”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews