Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery. Quality product. Would definitely buy from Riverside again”

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Posted 4 years ago

“Riverside were absolutely faultless for me. I ordered my BBQ on the Saturday and it arrived on Monday morning no issues. So yeah from my one purchase I'd recommend.”

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Posted 4 years ago

“Excellent service. Order rapidly dispatched and carefully packaged. Arrived very quickly. Very happy with this table.”

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Posted 4 years ago

“Riverside deliveries are normally made by DPD who are the best couriers in the business. I am a regular Riverside customer because they never fail. Everything is delivered well packed. DPD meets its delivery dates and times, and we are delighted by the flawless service that we always receive. HIGHLY RECOMMENDED.”

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Posted 4 years ago

“We ordered online and 24 hours later our barbeque arrived! Excellent service. No problems. Would use them again.”

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Posted 4 years ago

“I recently purchased a Weber gas BBQ from Riverside & a few days later a waterproof cover. Both products were excellent quality & were as cheap as any available from other outlets with the added plus of free & very prompt shipping. I would definitely use Riverside again for any similar purchases”

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Posted 4 years ago

“As described and prompt delivery”

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Posted 4 years ago

“Good price, quick delivery, exactly as advertised. Would definitely use again.”

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Posted 4 years ago

“Unbelievable service with next day delivery. Thank you”

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Posted 4 years ago

“Excellent service, I would definitely use again.”

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Posted 4 years ago

“Just what I expected”

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Posted 4 years ago

“Great customer service from start to finish!”

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Posted 4 years ago

“Good online presence with prompt delivery”

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Posted 4 years ago

“Prompt delivery. Comfortable, sturdy bench, easy to assemble”

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Posted 4 years ago

“Loving this companion seat, easy to put together & extremely well made, hope it will last a long time, bought cover for it so should do plus special oil to treat it with Pricey but worth every penny”

Riverside 5 star review on 5th June 2021

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Posted 4 years ago

“Great selection of garden furniture. I found just what I was looking for on the website. Efficient ordering and delivery.”

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Posted 4 years ago

“Arrived before expected!!... brilliant service from Riverside and first BBQ impressed everyone.”

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Posted 4 years ago

“Although delayed due to stock issues, the order was clearly tracked once back in stock, arrived promptly and in pristine state. A good quality product as well.”

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Posted 4 years ago

“Easy purchase and delivery of Weber bbq. Only one delivery person with no trolley. Good job my husband was in to help! Box says 2 person lift. Bbq required a lot of assembly which I wasn’t expecting but good when finished. New patio gas bottles very hard to source at the moment and have had to purchase the small 5kg so not ideal. Hoping for more sunshine to test it now.”

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Posted 4 years ago

“Extremely happy with my weber product's smoker rotisserie & rib holder. Next day delivery perfect.”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,961 reviews