Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Tell us how Riverside made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great BBQ but terrible delivery by TNT. Driver refused to even take the bbq out of the van.”

Helpful Report

Posted 4 years ago

“Worried initially if it would look plastic and if foliage would start high above the plant pot. Well it really looks authentic and very happy witness the purchase. It arrived a few days after purchase well protected in a cardboard box.”

Helpful Report

Posted 4 years ago

“No problems to report. Outstanding service as expectex”

Helpful Report

Posted 4 years ago

“The Weber Rotisserie that we ordered was delivered on time and we were provided with the delivery details before hand which was very convenient for us. Awesome service!”

Helpful Report

Posted 4 years ago

“Bought 2 bbq’s from these guysover the years, excellent service and more importantly price.”

Helpful Report

Posted 4 years ago

“Came on estimated time Well packaged and very pleased with the item ordered Would recommend Thank you”

Helpful Report

Posted 4 years ago

“Very good service. Pleased with bench I received. Email answered quickly when I had a question”

Helpful Report

Posted 4 years ago

“Very pleased with my garden table . I pre ordered it and was kept inform of delivery time. Sent an email with a question and had a very prompt reply. Thank you won't hesitate to order from you again.”

Riverside 5 star review on 30th May 2021

Helpful Report

Posted 4 years ago

“Lovely table very pleased”

Helpful Report

Posted 4 years ago

“Having had a problem locating Kettler chairs was glad to have found Riverside who expedited the order quickly and efficiently. No hesitation in using them again.”

Helpful Report

Posted 4 years ago

“Website very good and ordering of product very easy. Arrived promptly and well packaged.”

Helpful Report

Posted 4 years ago

“I ordered a Weber BBQ from Riverside as all the big online retailers and my local department store had sold out of the model I wanted. Riverside had the Weber BBQ slightly cheaper than the other retailers and also offered free next day delivery which made it even cheaper. The BBQ arrived next day well packaged. Thanks.”

Helpful Report

Posted 4 years ago

“Delivery quickly and efficiently.”

Helpful Report

Posted 4 years ago

“Very good customer experience. Item was well packaged, arrived in perfect condition and shipped on time with no delays. Will definitely use Riverside again. First class.”

Helpful Report

Posted 4 years ago

“Great service great products”

Helpful Report

Posted 4 years ago

“Hi Riverside a fantastic place to go or buy all your BBQs and equipment even sources of rubbing food great service Great staff thank you”

Helpful Report

Posted 4 years ago

“Great service from this company. Package arrived speedily and in very good condition. Reasonably priced. Very good experience. Would highly recommend.”

Helpful Report

Posted 4 years ago

“First time have used this site. Excellent service, product exactly as wanted and arrived quickly. Will use this company again”

Helpful Report

Posted 4 years ago

“Excellent customer service. Very helpful from first phone call to easy online ordering. Despatched and received very quickly. Highly delighted with product.”

Helpful Report

Posted 4 years ago

“Quality outdoor pan with good service and fast delivery from Riverside . Will shop there again”

Helpful Report

Posted 4 years ago

Riverside is rated 4.9 based on 15,961 reviews