Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous metal table. Sturdy and easy to assemble. I did it all on my own!!”

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Posted 4 years ago

“Wonderful service, packed with care. Fast delivery, would recommend.”

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Posted 4 years ago

“The delivery was unannounced and left on a heavy pallet which I could not move to open the porch door to get in my house. I needed the help of a neighbour to move the table and pallet. I consider the method of delivery ie no warning, left outside the house and blocking the porch door very unprofessional and inconsiderate. I phoned Palletline who made the delivery to complain but they have not responded”

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Posted 4 years ago

“All good - very happy :)”

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Posted 4 years ago

“Excellent product, excellent service, excellent price!”

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Posted 4 years ago

“Great BBQ but terrible delivery by TNT. Driver refused to even take the bbq out of the van.”

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Posted 4 years ago

“Worried initially if it would look plastic and if foliage would start high above the plant pot. Well it really looks authentic and very happy witness the purchase. It arrived a few days after purchase well protected in a cardboard box.”

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Posted 4 years ago

“No problems to report. Outstanding service as expectex”

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Posted 4 years ago

“The Weber Rotisserie that we ordered was delivered on time and we were provided with the delivery details before hand which was very convenient for us. Awesome service!”

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Posted 4 years ago

“Bought 2 bbq’s from these guysover the years, excellent service and more importantly price.”

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Posted 4 years ago

“Came on estimated time Well packaged and very pleased with the item ordered Would recommend Thank you”

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Posted 4 years ago

“Very good service. Pleased with bench I received. Email answered quickly when I had a question”

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Posted 4 years ago

“Very pleased with my garden table . I pre ordered it and was kept inform of delivery time. Sent an email with a question and had a very prompt reply. Thank you won't hesitate to order from you again.”

Riverside 5 star review on 30th May 2021

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Posted 4 years ago

“Lovely table very pleased”

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Posted 4 years ago

“Having had a problem locating Kettler chairs was glad to have found Riverside who expedited the order quickly and efficiently. No hesitation in using them again.”

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Posted 4 years ago

“Website very good and ordering of product very easy. Arrived promptly and well packaged.”

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Posted 4 years ago

“I ordered a Weber BBQ from Riverside as all the big online retailers and my local department store had sold out of the model I wanted. Riverside had the Weber BBQ slightly cheaper than the other retailers and also offered free next day delivery which made it even cheaper. The BBQ arrived next day well packaged. Thanks.”

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Posted 4 years ago

“Delivery quickly and efficiently.”

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Posted 4 years ago

“Very good customer experience. Item was well packaged, arrived in perfect condition and shipped on time with no delays. Will definitely use Riverside again. First class.”

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Posted 4 years ago

“Great service great products”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews