Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of garden furniture. I found just what I was looking for on the website. Efficient ordering and delivery.”

Helpful Report

Posted 4 years ago

“Arrived before expected!!... brilliant service from Riverside and first BBQ impressed everyone.”

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Posted 4 years ago

“Although delayed due to stock issues, the order was clearly tracked once back in stock, arrived promptly and in pristine state. A good quality product as well.”

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Posted 4 years ago

“Easy purchase and delivery of Weber bbq. Only one delivery person with no trolley. Good job my husband was in to help! Box says 2 person lift. Bbq required a lot of assembly which I wasn’t expecting but good when finished. New patio gas bottles very hard to source at the moment and have had to purchase the small 5kg so not ideal. Hoping for more sunshine to test it now.”

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Posted 4 years ago

“Extremely happy with my weber product's smoker rotisserie & rib holder. Next day delivery perfect.”

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Posted 4 years ago

“I tend to go Riverside for most of my Weber online shopping. The prices are competitive, the selection and service is great. I only wish I lived nearer and could shop direct, because the delivery charge gauls me!”

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Posted 4 years ago

“Weber Rotisserie Purchased the above from Riverside after searching on-line. It was the best price I could find. After placing my order, my order was confirmed and I was given a delivery date. The rotisserie actually arrived three days before stated delivery stated, brilliant. Very impressed with Riverside service which was efficient and professional.”

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Posted 4 years ago

“Beautiful garden table. Easy to build and very happy with this. Looks lovely on my new decking. Very efficient and quick service. Arrived earlier than I was told.”

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Posted 4 years ago

“Was impressed on both the price and the speed of delivery. I will use again in the future when needing more Weber products.”

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Posted 4 years ago

“Great purchase at a cheap price will be back again”

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Posted 4 years ago

“Can not find fault with ease of online ordering, speed and efficiency of order picking and delivery. Thank you”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I was very impressed. The speed of delivery was excellent, and they keep you updated throughout. Well done.”

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Posted 4 years ago

“Amazingly prompt delivery!”

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Posted 4 years ago

“Excellent service - extremely helpful with prompt despatch and delivery of order. Thank you.”

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Posted 4 years ago

“Very pleased with the grill”

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Posted 4 years ago

“Very efficient. Good product. All good.”

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Posted 4 years ago

“Excellent service from Riverside. Genesis ii bbq arrived fully built within 72 hours of ordering. Cannot ask for more”

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Posted 4 years ago

“First impressions make a real difference!! I phoned to confirm whether you had a specific BBQ in stock - Ellie answered the phone and dealt with my enquiry in a very polite, efficient and professional way. As a result I bought the BBQ - delivery was noted for three days and in fact arrived within 48 hours. I felt confident in dealing with someone who clearly knew how things operated and in fact my purchase, which was a gift, arrived very quickly. Thank you again!!”