Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience, I had been let down by another company so tried Riverside. Best thing was although the delivery was meant to take several days I received the item the following day. Will definitely be using them again”

Helpful Report

Posted 5 years ago

“Excellent service. Challenging times with deliveries and managed very well through their delivery agents. Advised very early of a delay and the communications was excellent after that too. Thank you”

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Posted 5 years ago

“Good price, only place to still have stock, fuss free purchase and delivery. Thanks.”

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Posted 5 years ago

“Very fast delivery, good communication via email, all parts were there, very happy. Will use Riverside again”

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Posted 5 years ago

“Fast efficient service and good value. No issues at all.”

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Posted 5 years ago

“Excellent service, prompt despatch”

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Posted 5 years ago

“Excellent customer service. Prompt and efficient.”

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Posted 5 years ago

“I ordered a 4 Seasons garden dining table which is huge. It was competitively priced for the market and it arrived within three days of ordering - much sooner than other websites were offering. Considering garden furniture seems to be selling out everywhere or is extortionately priced, I'd say Riverside has got it right.”

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Posted 5 years ago

“perfect product”

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Posted 5 years ago

“Product arrived quickly and with no damage.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great company to deal with, quick and efficient”

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Posted 5 years ago

“Great company, always has what I need for my BBQ cooks. Hardcore Carnivore Red is fantatsic with pork....”

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Posted 5 years ago

“speedy delivery within 24 hours of ordering and on time from carrier. brilliant!”

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Posted 5 years ago

“Quick and efficient delivery, really happy.”

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Posted 5 years ago

“Excellent and friendly service. I was kept informed of projected delivery date. Delighted with my new bench!”

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Posted 5 years ago

“Products ordered easily and delivered quickly.”

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Posted 5 years ago

“Very promptly dealt with the order and received it so quickly, I couldn't believe it! Impressed with efficiency!”

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Posted 5 years ago

“Excellent service all round”

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Posted 5 years ago

“Excellent service and help as our lid came with damage but helpful staff have sorted quickly”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews