Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price and speedy delivery - kept informed throughout. The product was well packaged and arrived in perfect condition. I would use Riverside again without hesitation.”

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Posted 5 years ago

“Service and delivery great. Item came slightly faulty and bent. But we kept it anyway. Too much packaging to return!”

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Posted 5 years ago

“Amazing quality!! We bought an additional 5 to add to our existing pieces, the original are 2 years old and look brand new! I couldn’t recommend this company and product any more, brilliant product and great customer service - very fast delivery”

Riverside 5 star review on 8th April 2021

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Posted 5 years ago

“Great service - delivery of multiple items within a couple of days of ordering and kept me informed of progress regularly. Would purchase again.”

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Posted 5 years ago

“Well priced, great product and fast delivery”

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Posted 5 years ago

“Great service and speedy delivery”

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Posted 5 years ago

“Excellent speedy delivery”

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Posted 5 years ago

“Excellent service like always”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Great services, delivered in time, great value”

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Posted 5 years ago

“Delivery was late but not there fault. Kept me up to date with the delivery cannot fault them at all fantastic company to deal with.”

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Posted 5 years ago

“Great customer service. BBQ arrived the following day, chimney was slightly delayed but was kept informed throughout. Would highly recommend.”

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Posted 5 years ago

“Great service from the cheerful and helpful assistant on the other end of the phone to the reception when we collected Competitive price too”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Item ordered and delivered within 2 days”

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Posted 5 years ago

“Very good website , easy to navigate and find what I wanted , item ordered and was delivered a few days later”

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Posted 5 years ago

“I ordered a Weber bbq from Riverside which was surprisingly cheaper than a well known large retailer. I was updated regularly on my order being dispatched and delivered. Great communication and a great bbq. We will be looking at Riverside’s website in future for more garden products.”

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Posted 5 years ago

“On time and as advertised.”

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Posted 5 years ago

“Great service all round.”

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Posted 5 years ago

“Riverside were literally the only handy company I could find readily stocking a Weber barbecue gas adapter. It arrived quickly and worked fine many thanks.”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews