Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although returned the order due to a failure by DPD and no fault of Riverside, the gentleman I spoke to was friendly and helpful. Great customer service.”

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Posted 5 years ago

“My go to place for all things BBQ. 3 BBQ's and endless charcoal. Lucky enough to attend a Weber course there a few years ago. Looking forward to being able to visit again soon even though it is a 120 mile round trip!”

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Posted 5 years ago

“Product arrived promptly but no communication from riverside at all, not even a confirmation email to confirm the purchase which is unusual”

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Posted 5 years ago

“Weber® Master-Touch GBS C-5750 - Ocean Blue was delivered within 2 days of placing my order. The price was the most competitive I could find on the internet. Great service and would recommend Riverside for any and all your BBQ requirements.”

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Posted 5 years ago

“Speedy delivery just in time for Easter. Happy wit the Weber kettle I bought!”

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Posted 5 years ago

“Great service, speedy delivery and all for a great price. Very happy with the purchase of our new BBQ.”

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Posted 5 years ago

“I ordered a weber q bbq plus an additional six items on line. All items were in stock. I placed the order at approx 2pm. The complete order was delivered approx 3pm the next day. Excellent service”

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Posted 5 years ago

“Excellent company. Helpful and efficient. I will definitely use Riverside again.”

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Posted 5 years ago

“We site easy to use and ordering was easy. Delivery was a lot quicker than expected. Have used Riverside before and found them extremely helpful when there was a problem. Would have no hesitation in recommending them”

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Posted 5 years ago

“Easy to Order fast shipping let me know it was on way Great value will use again Thank you AAA”

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Posted 5 years ago

“1st class service”

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Posted 5 years ago

“Quick and easy next day delivery !”

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Posted 5 years ago

“Hi...ordering online to collect when I had already spoken to someone and live 5 mins away seemed a bit clunky. Also, the Parasol... I thought was reordering the same I bought from you a couple of years back. Identical in every way, except that when I opened the parasol the mechanism was cheap plastic, not metal as per my earlier purchase and the parasol material seems to be of lesser quality. disappointed? you bet. I am still using the old one, the new one is unused in the garage. Part of the perils of online, and I hope you will be open soon. Ian”

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Posted 5 years ago

“Ordered my Weber bbq on the Sunday and arrived here in Cornwall midday Tuesday. Excellent service.”

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Posted 5 years ago

“Excellent speedy delivery.”

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Posted 5 years ago

“Excellent firepit and easy to assemble .”

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Posted 5 years ago

“Product as described and delivered on time.”

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Posted 5 years ago

“BBQ bought as a gift so as yet not unpacked or presented. As far as ordering process, delivery was excellent and ordering process simple. Many thanks”

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Posted 5 years ago

“Good prompt service”

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Posted 5 years ago

“Great service. Prompt replies to my email about stock, then easy ordering on line. My new bench arrived 3 days later. So happy. Bench is lovely, good quality and comfy. Thank you”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews