Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company - highly recommended. Fast delivery at a competitive prices”

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Posted 5 years ago

“Great shop - website is easy to navigate, prices are competitive and communication about orders very clear. Superb!”

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Posted 5 years ago

“As always a good experience ordering from Riverside. I wanted delivery on a specific day and their friendly customer service was able to organise this for me. Very happy”

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Posted 5 years ago

“Goods arrived on time but the Webber gloves are not as good as much cheaper ones purched on e bay. These are NOT worth the price tag”

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Posted 5 years ago

“Arrived on time and as described”

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Posted 5 years ago

“Excellent service very quick ordered on Saturday parcel arrived on Monday.”

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Posted 5 years ago

“Fast delivery, good product. Fuss free and reliable.”

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Posted 5 years ago

“Nice and thick and sturdy.”

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Posted 5 years ago

“Slight problem with a plastic cover that was cracked. - Riverside responded immediately and firstly apologised for the problem and then had it replaced within 24 hours. What better service could you ask for - I highly recommend Riverside as a reputable company I can rely on.”

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Posted 5 years ago

“Most helpful over the phone about shipping to Northern Ireland and order completed and safely delivered promptly during Covid-19 lockdown difficult times! Thank you! Delighted with product!”

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Posted 5 years ago

“Great service when purchasing my Weber bbq.”

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Posted 5 years ago

“Very helpful staff when I purchased my Weber bbq and also gave great advice. Excellent service.”

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Posted 5 years ago

“Super fast delivery. However this was a gift and it arrived in original packaging revealing the item. Just a warning to others if buying for an occasion.”

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Posted 5 years ago

“Brilliant service and excellent price. Incredibly prompt delivery. Would definitely use Riverside again.”

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Posted 5 years ago

“Just received this new grate and it looks the business. Will be great to be able to dump the miserable nickel plated grate that made bbqing a chore”

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Posted 5 years ago

“Excellent service and great prices, very pleased.”

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Posted 5 years ago

“Fantastic fast and efficient service from Riverside. The product arrived quickly, as stated and well packaged. Thank you”

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Posted 5 years ago

“Reliable and quick service. This is another order of the same excellent product which will be a Christmas present for my son who has the same BBQ”

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Posted 5 years ago

“Couldn't believe how quickly these arrived. Well packaged. Very pleased.”

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Posted 5 years ago

“Quick & polite responses to contact and a fast delivery (even in lockdown!)”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews