Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was exactly as described and delivered in a fast manner”

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Posted 2 years ago

“Super speedy delivery and just what we wanted thanks; very life like - shame you didn't have a second one :)”

Riverside 5 star review on 28th June 2023

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Posted 2 years ago

“Very efficient with delivery.”

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Posted 2 years ago

“Riverside has always been one of the first places I go to find Weber BBQ items. Whether briquettes, smoking chips, or tools, Riverside have an excellent selection. I couldn't believe how cheap I managed to find the Weber Rib Roast Holder, so cheap I was able to add chips and delivery and it was still cheaper than Amazon.”

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Posted 2 years ago

“For the product I wanted Riverside were the cheapest. I was kept up to date on delivery and the product arrived when expected. what could be better!”

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Posted 2 years ago

“Great product and great price! Fast delivery was very impressed with the whole service and will definitely be shopping again with you.”

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Posted 2 years ago

“Great service from Riverside, really fast despatch and delivery of my bbq. A++ highly recommend”

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Posted 2 years ago

“Placed my first order for a non-stock item so knew straight away I would need to wait. Delivery happened within the stated timescale. Item had a fault but my query was dealt with efficiently and replacement parts arrived within a few days direct from the manufacturer.”

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Posted 2 years ago

“Wonderful customer experience”

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Posted 2 years ago

“Very impressed with the availability and selection of goods and the very quick delivery.”

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Posted 2 years ago

“Great service and price”

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Posted 2 years ago

“Fast delivery and at a great price, very pleased that I ordered from you!”

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Posted 2 years ago

“Weber charcoal arrived promptly as promised. Intact and about £3 cheaper than anywhere else. I would recommend Riverside for the supply of Weber 8 kg briquettes. 👍”

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Posted 2 years ago

“Fantastic customer service from Riverside garden centre. Highly recommend shopping here.”

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Posted 2 years ago

“Super fast!”

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Posted 2 years ago

“Very pleased, thank you!”

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Posted 2 years ago

“I needed a cover for my Weber BBQ. Riverside information about the different sizes enabled me to choose the right one easily and after purchase delivery was very fast. Excellent service.”

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Posted 2 years ago

“Very impressed with the speed of delivery and standard of service”

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Posted 2 years ago

“Super good quality will be buying very soon again.”

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Posted 2 years ago

“Riverside is my first stop for all things bbq. Fast and informed delivery, and website is well set out and easy to use.”

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Posted 2 years ago

Riverside is rated 4.9 based on 15,961 reviews