Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value and does what it says on the tin its Weber.......”

Helpful Report

Posted 2 years ago

“I was very impressed with the speed and ease of delivery. However, the item came without any packaging at all so when it was delivered my husband was home and his surprise anniversary present was ruined. I’m very sustainable and appreciate the need to reduce waste etc but it could have had a recycled package on. The box was also damaged given it had no protection in transit. I don’t want to complain and on balance it was fine but just some honest feedback”

Helpful Report

Posted 2 years ago

“I have obtained both of my Weber BBQs from Riverside. We had the smaller model which we've passed on to a member of the family. It was always good, easy to use and made a good meal everytime. We now have the larger one which has yet to be lit. Overall, I get all of my BBQ needs from Riverside. They are quick to process my needs and are always fairly priced.”

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Posted 2 years ago

“Nice friendly staff , polite at all times”

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Posted 2 years ago

“Brilliant service, thank you. My Alexander Rose table and chairs were delivered quickly and were very well packaged.”

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Posted 2 years ago

“Product was exactly as described and delivered in a fast manner”

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Posted 2 years ago

“Super speedy delivery and just what we wanted thanks; very life like - shame you didn't have a second one :)”

Riverside 5 star review on 28th June 2023

Helpful Report

Posted 2 years ago

“Very efficient with delivery.”

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Posted 2 years ago

“Riverside has always been one of the first places I go to find Weber BBQ items. Whether briquettes, smoking chips, or tools, Riverside have an excellent selection. I couldn't believe how cheap I managed to find the Weber Rib Roast Holder, so cheap I was able to add chips and delivery and it was still cheaper than Amazon.”

Helpful Report

Posted 2 years ago

“For the product I wanted Riverside were the cheapest. I was kept up to date on delivery and the product arrived when expected. what could be better!”

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Posted 2 years ago

“Great product and great price! Fast delivery was very impressed with the whole service and will definitely be shopping again with you.”

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Posted 2 years ago

“Great service from Riverside, really fast despatch and delivery of my bbq. A++ highly recommend”

Helpful Report

Posted 2 years ago

“Placed my first order for a non-stock item so knew straight away I would need to wait. Delivery happened within the stated timescale. Item had a fault but my query was dealt with efficiently and replacement parts arrived within a few days direct from the manufacturer.”

Helpful Report

Posted 2 years ago

“Wonderful customer experience”

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Posted 2 years ago

“Very impressed with the availability and selection of goods and the very quick delivery.”

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Posted 2 years ago

“Great service and price”

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Posted 2 years ago

“Fast delivery and at a great price, very pleased that I ordered from you!”

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Posted 2 years ago

“Weber charcoal arrived promptly as promised. Intact and about £3 cheaper than anywhere else. I would recommend Riverside for the supply of Weber 8 kg briquettes. 👍”

Helpful Report

Posted 2 years ago

“Fantastic customer service from Riverside garden centre. Highly recommend shopping here.”

Helpful Report

Posted 2 years ago

“Super fast!”

Helpful Report

Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews