Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service as expected”

Helpful Report

Posted 2 years ago

“Our order was dealt with very quickly and we were informed of the method of transport. Originally the delivery time was 2-4 weeks but it arrived about four days later- very impressed and very happy with the prducts. We already have a bench and so they fit in very nicely.p”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Excellent service from start to finish just love our new weber”

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Posted 2 years ago

“Excellent and speedy service from this company with very very knowledgeable and helpful staff very pleased with my purchase would use again”

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Posted 2 years ago

“Great bit of kit supplied promptly and at a good price. Will definitely use Riverside again.”

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Posted 2 years ago

“Great Service!! Easy to use and secure feel to the website, good communication follows a purchase. Very swift dispatch with delivery the following day with text and email updates on date, and time of delivery. Fast professional service, would highly recommend.”

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Posted 2 years ago

“Fast and efficient service”

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Posted 2 years ago

“Fantastic service and super quick delivery. Highly recommended - tha k you Team Riverside!”

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Posted 2 years ago

“Very quick and efficient delivery”

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Posted 2 years ago

“Very nice grate to replace the middle bit of our bbq, which I can’t find at the moment.”

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Posted 2 years ago

“Lovely product very efficient delivery”

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Posted 2 years ago

“Fast delivery and competitive price, as always Thank you”

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Posted 2 years ago

“Such speedy delivery and really easy check out process online”

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Posted 2 years ago

“Product arrived promtly and well packaged just as expected.”

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Posted 2 years ago

“Brilliant service, quick delivery and a great price.”

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Posted 2 years ago

“Great price and fast delivery.”

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Posted 2 years ago

“Fantastic service. Ordered via the website. Purchased the Weber traveler BBQ and cleaning brush after seeing a review and demo on Riverside's YouTube channel. Immediately dispatched, great communications and items well packaged. Will shop with you again. Thank you.”

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Posted 2 years ago

“Extremely good quality product range and extensive stock. Helpful and efficient customer care. Prompt delivery.”

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Posted 2 years ago

“Online service was so good including a refund for an incorrect purchase - my fault - that I had to go and see the shop...wow!”

Helpful Report

Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews